In-Office Dispensing Pharmacy Tech (IOD)

Cardinal Health; Fresno (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health in Fresno, CA is seeking an In Office Dispensing (IOD) specialist to accurately track prescriptions written by physicians and ensure compliant e‑prescribing. You will greet patients, verify coverage, and guide them to physician dispensing or e‑prescriptions to a pharmacy of their choice.

Proficiency with Pioneer and Centricity, plus a Pharmacy Technician Certification, is required. This role supports a patient‑centered care approach and operates within Medicare guidelines.

Qualifications

• High School Diploma or equivalent required; two-year degree preferred
• Pharmacy Technician Certification required
• 0 - 2 years related work experience or training preferred
• Knowledge of computer/telephony support, preferably in a health care environment
• Strong customer service background, preferably in health care environment
• Excellent verbal communication skills
• Competence with computer processing functions and other standard office equipment
• Ability to manage and prioritize multiple tasks

Responsibilities

• Accurately tracks prescriptions written by physicians and maintains a daily log of all prescriptions dispensed in the CCA IOD and those electronically prescribed.
• Effectively supervises and monitors all prescriptions written in the facility, ensuring a qualified E-prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Greets patients at the IOD window and explains the CCA prescription system and confirms patient information on file; provides patients with a choice of physician dispensing, when possible, or e-prescription to a pharmacy of their choice.
• Uses Centricity and Pioneer to verify patient prescription coverage insurance to accurately bill according to coverage plan.
• Accurately inputs prescriptions for physician dispensing using Pioneer software; ensures accurate patient information is submitted for claim and confirms proper claim has been captured.
• Works with insurance companies, obtaining prior authorization for physician dispensing medication claims that are rejected; follows up on submitted authorization requests as needed.
• Completes other assignments as assigned by management.

Skills

Customer service

Verbal communication

Multitasking

Computer literacy

Education

High School Diploma or equivalent

Two-year degree preferred

Pharmacy Technician Certification

Tools

Centricity

Pioneer

Job description

Cardinal Health in Fresno, CA is seeking an In Office Dispensing (IOD) specialist to accurately track prescriptions written by physicians and ensure compliant e‑prescribing. You will greet patients, verify coverage, and guide them to physician dispensing or e‑prescriptions to a pharmacy of their choice.

Proficiency with Pioneer and Centricity, plus a Pharmacy Technician Certification, is required. This role supports a patient‑centered care approach and operates within Medicare guidelines.