IOD Pharmacy Technician

Cardinal Health; Fresno (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health in Fresno, CA is seeking an In Office Dispensing (IOD) specialist to accurately track prescriptions written by physicians and ensure compliant e‑prescribing. You will greet patients, verify coverage, and guide them to physician dispensing or e‑prescriptions to a pharmacy of their choice.

Proficiency with Pioneer and Centricity, plus a Pharmacy Technician Certification, is required. This role supports a patient‑centered care approach and operates within Medicare guidelines.

Qualifications

• High School Diploma or equivalent required; two-year degree preferred
• Pharmacy Technician Certification required
• 0 - 2 years related work experience or training preferred
• Knowledge of computer/telephony support, preferably in a health care environment
• Strong customer service background, preferably in health care environment
• Excellent verbal communication skills
• Competence with computer processing functions and other standard office equipment
• Ability to manage and prioritize multiple tasks

Responsibilities

• Accurately tracks prescriptions written by physicians and maintains a daily log of all prescriptions dispensed in the CCA IOD and those electronically prescribed.
• Effectively supervises and monitors all prescriptions written in the facility, ensuring a qualified E-prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Greets patients at the IOD window and explains the CCA prescription system and confirms patient information on file; provides patients with a choice of physician dispensing, when possible, or e-prescription to a pharmacy of their choice.
• Uses Centricity and Pioneer to verify patient prescription coverage insurance to accurately bill according to coverage plan.
• Accurately inputs prescriptions for physician dispensing using Pioneer software; ensures accurate patient information is submitted for claim and confirms proper claim has been captured.
• Works with insurance companies, obtaining prior authorization for physician dispensing medication claims that are rejected; follows up on submitted authorization requests as needed.
• Completes other assignments as assigned by management.

Skills

Customer service

Verbal communication

Multitasking

Computer literacy

Education

High School Diploma or equivalent

Two-year degree preferred

Pharmacy Technician Certification

Tools

Centricity

Pioneer

Job description

What IOD (In Office Dispensing) Contributes To Cardinal Health

Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

IOD (In Office Dispensing) is responsible for preparing, packaging, and dispensing medications directly to patients within a clinical or office setting.

Location:

cCARE Cancer Center: Fresno
7130 North Millbrook Avenue
Fresno, CA 93720

Schedule

8-hour shift, Monday through Friday, between the hours of 7:30am - 5:30pm

Responsibilities

• Accurately tracks all prescriptions that are written by physicians. Keeps an accurate daily log of all prescriptions dispensed in the CCA IOD and those electronically prescribed.
• Effectively supervises and monitors all prescriptions written in the facility, ensuring a qualified E‑prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Cheerfully greets patients at the IOD window and explains the CCA prescription system and confirms patient information on file. Provides patients with a choice of physician dispensing, when possible, or e‑prescription to a pharmacy of their choice.
• Effectively uses Centricity and Pioneer to verify patient prescription coverage insurance to accurately bill according to coverage plan.
• Accurately inputs prescriptions for physician dispensing using Pioneer software. Ensures accurate patient information is submitted for claim and confirms proper claim has been captured.
• Effectively works with insurance companies, obtaining prior authorization for physician dispensing medication claims that are rejected. Follows up on submitted authorization requests as needed.
• Effectively completes other assignments as assigned by management.

Qualifications

• High School Diploma or equivalent required; two-year degree preferred
• Pharmacy Technician Certification required.
• 0 - 2 years related work experience or training preferred
• Knowledge of computer/telephony support, preferably in a health care environment, preferred
• Strong customer service background, preferably in health care environment, preferred
• Excellent verbal communication skills, preferred
• Competence with computer processing functions and other standard office equipment, preferred
• Ability to manage and prioritize multiple tasks, preferred

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Anticipated hourly range:

$21.20 per hour - $27.18 per hour

Bonus eligible:

No

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

12/15/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.