In-Office Data Entry & Case Management Specialist

Mackie Wolf Zientz Mann; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mackie Wolf Zientz Mann is hiring for a full-time, in-office data entry and client communications role in Little Rock, AR. The position entails accurate entry of information into the firm’s case management system, timely debtor and client correspondence, and support for foreclosure, eviction, and bankruptcy referrals.

Candidates should have a high school diploma, strong data-entry skills, and the ability to work with multiple database systems while maintaining confidentiality and

Qualifications

• Requires high school diploma or equivalent.
• Ability to conduct professional communication via telephone and email.
• Accurate data entry and drafting of documents in a high-volume environment.
• PC literate and able to adapt to various database systems.
• Excellent verbal and written communication skills.

Responsibilities

• Answer debtor inquiries via telephone or email in a timely, accurate and professional manner.
• Provide timely and accurate responses to client inquiries.
• Ensure all required information is entered into the case management system and client websites.
• Identify and request from the client any missing documents or data for the referral intake process.
• Follow up on previous missing documents or data for the referral intake process.
• Perform other duties as requested.

Skills

Data entry accuracy

Professional communication

Verbal communication

Written communication

Multi-tasking

Confidentiality

Adaptability to systems

Education

High school diploma

Tools

CaseAware

Black Knight LPS

Vendorscape

Clarifire

Tempo

Job description

Mackie Wolf Zientz Mann is hiring for a full-time, in-office data entry and client communications role in Little Rock, AR. The position entails accurate entry of information into the firm’s case management system, timely debtor and client correspondence, and support for foreclosure, eviction, and bankruptcy referrals.

Candidates should have a high school diploma, strong data-entry skills, and the ability to work with multiple database systems while maintaining confidentiality and