In-Office Customer Service & Sales Rep

SRS Distribution Inc.; Boston (MA); On-site; USD 34,701 - 44,179; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation Days

Job summary

A national building materials distributor is looking for a Customer Service Representative in Boston. The role involves providing exceptional customer service, handling customer communications, and managing sales orders. Candidates should have a high school diploma, strong organizational skills, and be bilingual preferred. The position offers competitive pay ranging from $25.19 to $32.07 per hour, with additional benefits such as health insurance and 401(k).

Qualifications

• Ability to self-manage and interact comfortably with the public.
• Communicate professionally, both verbally and in writing.
• Ability to problem solve and prioritize tasks.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Maintain a clean and properly stocked showroom.

Skills

Bilingual preferred

Strong organizational skills

Strong computer skills

Education

High school diploma or GED equivalent

Job description

A national building materials distributor is looking for a Customer Service Representative in Boston. The role involves providing exceptional customer service, handling customer communications, and managing sales orders. Candidates should have a high school diploma, strong organizational skills, and be bilingual preferred. The position offers competitive pay ranging from $25.19 to $32.07 per hour, with additional benefits such as health insurance and 401(k).