In-Office Customer Service & Order Specialist

Bank-A-Count Corporation; Town of Rudolph (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

On-the-job training

Paid time off

Vision insurance

Job summary

A family-owned printing company is seeking a motivated Customer Service Representative to manage customer communications and orders. The ideal candidate will bring strong communication skills and a minimum of 3 years of customer service experience. This full-time role requires daily in-person attendance at our Rudolph, WI location. Benefits include health insurance and opportunities for on-the-job training in a supportive environment.

Qualifications

• Minimum of 3 years of experience in a fast-paced customer service role.
• Proficiency in Microsoft Excel and willingness to learn Publisher.
• Strong organizational, time-management, and multitasking abilities.

Responsibilities

• Handle incoming phone calls and emails from customers.
• Process and manage customer orders with attention to detail.
• Provide updates and follow-up communication to customers.

Skills

Strong verbal and written communication skills

Proficiency in Microsoft Excel

Strong analytical and problem‑solving skills

Ability to multitask

Dependability and punctuality

Tools

Microsoft Publisher

Job description

A family-owned printing company is seeking a motivated Customer Service Representative to manage customer communications and orders. The ideal candidate will bring strong communication skills and a minimum of 3 years of customer service experience. This full-time role requires daily in-person attendance at our Rudolph, WI location. Benefits include health insurance and opportunities for on-the-job training in a supportive environment.