In-Office Customer Service Agent — $21/hr, ESOP & Benefits

Ruby; Edinburg (TX); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

ESOP

401(k) with company matching

Medical, Dental, and Vision coverage

2 weeks paid vacation in first year

Company-paid Life Insurance

Legal assistance program

Zusammenfassung

Ruby in Edinburg, TX is hiring a Full-Time Customer Service Agent to provide friendly, professional support for client callers through calls and live chats. This in-office role requires weekend and holiday availability due to 24/7/365 operations.

You will handle calls, schedule appointments, and maintain precise written communications while upholding quality standards and strict schedules in a fast-paced environment.

Qualifikationen

• Minimum typing speed of 40 WPM and ability to navigate multiple software systems.
• Warm, professional communication with a calm demeanor.
• Strong self-motivation and reliable attendance history.
• Experience in high-volume call centers or administrative environments is preferred.

Aufgaben

• Handle incoming phone calls and live web chats for clients.
• Schedule appointments and manage calendars.
• Maintain accuracy and clarity in written client communications.
• Meet performance guidelines and adhere to schedule requirements to support the team.

Kenntnisse

Typing speed 40 WPM

Customer service

Multitasking

Reliability/Attendance

Tools

Microsoft Office 365

Jobbeschreibung

Ruby in Edinburg, TX is hiring a Full-Time Customer Service Agent to provide friendly, professional support for client callers through calls and live chats. This in-office role requires weekend and holiday availability due to 24/7/365 operations.

You will handle calls, schedule appointments, and maintain precise written communications while upholding quality standards and strict schedules in a fast-paced environment.