In-Office Customer Experience Associate | Growth & PTO

The Juris Agency; Bristol (RI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Retirement Plan

Job summary

The Juris Agency is seeking a motivated in-office customer service representative/receptionist for Bristol, RI, with occasional work in Coventry, RI. Hours are 8:30-5:30 with a lunch break. A focus on professionalism and the customer experience is essential.

Candidate must have reliable transportation and be capable of handling multiple tasks in a high-paced environment. Training will be provided to develop strong computer skills and a positive attitude.

Qualifications

• Customer experience required with great customer service skills.
• Must be responsible, punctual, reliable and have integrity.
• Proficiency in Word and Excel; able to learn office systems quickly.

Responsibilities

• Immediately greet customers entering the office in a friendly, helpful manner.
• Provide exceptional customer service while addressing client needs.
• Answer incoming phone calls with urgency and courtesy.
• Verify contact details and update information in the client system.
• Process customer policy change requests and respond to inquiries timely.

Skills

Customer service

Reception

Phone handling

Data entry

Tools

Word

Excel

Job description

The Juris Agency is seeking a motivated in-office customer service representative/receptionist for Bristol, RI, with occasional work in Coventry, RI. Hours are 8:30-5:30 with a lunch break. A focus on professionalism and the customer experience is essential.

Candidate must have reliable transportation and be capable of handling multiple tasks in a high-paced environment. Training will be provided to develop strong computer skills and a positive attitude.