In-Office Call Center Customer Service Pro

American Residential Services (ARS); Florida; Presencial; USD 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid training

Insurance after 31 days

401(k) with company match

Paid time off + holidays

Descripción de la vacante

ARS-Rescue Rooter is seeking a full-time Customer Service Representative in Altamonte Springs, FL to handle inbound/outbound calls, schedule service appointments, and support customers with a sense of urgency.

You will work in-office (not remote), with rotating weekends and shift times. Starting pay is $18/hr, increasing to $19/hr after 90 days, plus benefits such as training, healthcare options, and a 401(k) plan. Opportunity for growth within the company.

Formación

• Prior experience in a customer service or call center environment (prior dispatch experience a plus)
• Proficiency with Microsoft Office and computer-based systems
• Ability to handle multi-line phones with accuracy and composure
• Must report daily to the office (no remote work available)
• Weekend and shift flexibility may be required
• Must pass background check and drug screening

Responsabilidades

• Deliver exceptional customer service through inbound and outbound calls.
• You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency.
• This is a fast-paced, team-driven role based in-office

Conocimientos

Customer service

Call center

Multi-line phones

MS Office

Scheduling

Herramientas

Dispatch systems

Descripción del empleo

ARS-Rescue Rooter is seeking a full-time Customer Service Representative in Altamonte Springs, FL to handle inbound/outbound calls, schedule service appointments, and support customers with a sense of urgency.

You will work in-office (not remote), with rotating weekends and shift times. Starting pay is $18/hr, increasing to $19/hr after 90 days, plus benefits such as training, healthcare options, and a 401(k) plan. Opportunity for growth within the company.