In-Office Bilingual Teller: Elevate Customer Experience

PNC; Colorado Springs (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Pension and stock purchase plans

Paid time off

Job summary

PNC is seeking a Teller based in Colorado Springs, CO to deliver a differentiated customer experience, educate clients on financial options, and identify opportunities for referrals to branch staff. This in-office role emphasizes service, product knowledge, and using digital tools to assist customers.

Preferred bilingual Spanish language skills and a willingness to engage with customers in person, helping to grow trust and loyalty while ensuring accurate teller operations and compliance with

Qualifications

• No university degree required.
• Spanish language ability preferred.
• In-office Colorado Springs, CO location.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies opportunities and makes referrals to branch staff.
• Performs lobby engagement to position PNC products and use technology.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures efficient, accurate teller operations.

Skills

Customer service

Banking products

Sales and referrals

Digital awareness

Multitasking

Education

No Degree

Job description

PNC is seeking a Teller based in Colorado Springs, CO to deliver a differentiated customer experience, educate clients on financial options, and identify opportunities for referrals to branch staff. This in-office role emphasizes service, product knowledge, and using digital tools to assist customers.

Preferred bilingual Spanish language skills and a willingness to engage with customers in person, helping to grow trust and loyalty while ensuring accurate teller operations and compliance with