Bilingual Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Eagle (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance

Disability protection

401(k) with match

Educational assistance

Wellness program

Parental leave

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Teller-based role in Eagle, CO. Based in-office, the position supports customer financial wellbeing and loyalty by handling diverse transactions and educating customers on banking options. Spanish language preference is noted.

Eligible candidates should be comfortable with in-branch operations, referrals to staff, and using technology to assist customers. No STEM OPT sponsorship is provided; expect a busy, service-driven environment.

Qualifications

• Accuracy and attention to detail are essential.
• Ability to identify and address customer needs and banking products.
• Demonstrated digital awareness and effective communication.

Responsibilities

• Delivers a unique customer experience focused on financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on options for their financial transactions.
• Identifies banking opportunities through meaningful conversations and referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on using technology and resources to manage transactions.
• Adheres to policies and procedures with sound judgment.
• Ensures teller and branch operations and maintenance transactions are completed efficiently.

Skills

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller-based role in Eagle, CO. Based in-office, the position supports customer financial wellbeing and loyalty by handling diverse transactions and educating customers on banking options. Spanish language preference is noted.

Eligible candidates should be comfortable with in-branch operations, referrals to staff, and using technology to assist customers. No STEM OPT sponsorship is provided; expect a busy, service-driven environment.