In-Office Banking CSR & Sales Advocate

WesBanco Bank, Inc.; Delphos (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

WesBanco Bank, Inc. seeks an in-office Customer Service Representative to professionally process transactions, assist customers, and identify sales opportunities across WesBanco banking centers, with Delphos as the home office supporting surrounding locations.

Responsibilities include handling cash, balancing the drawer, and ensuring security and compliance while delivering exceptional service to new and existing clients.

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.
• Proficient with Microsoft Outlook 365 and able to learn banking software.

Responsibilities

• Accept and accurately process financial transactions according to bank policies.
• Provide excellent customer service as first point of contact for clients.
• Identify referral opportunities and promote banking products.
• Balance cash drawer and follow security procedures.
• Maintain confidentiality of banking information and customer data.

Job description

WesBanco Bank, Inc. seeks an in-office Customer Service Representative to professionally process transactions, assist customers, and identify sales opportunities across WesBanco banking centers, with Delphos as the home office supporting surrounding locations.

Responsibilities include handling cash, balancing the drawer, and ensuring security and compliance while delivering exceptional service to new and existing clients.