IN-IDOC-SVOR-Admin Staff

Skywalk Global; Indianapolis (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

Skywalk Global is seeking an Administrative Assistant to support the Indiana Sex and Violent Offender Registry. The role focuses on data handling, records management, and frontline customer service for the public and agency partners.

Responsibilities include managing calls, mail, and documentation, while ensuring accuracy and confidentiality across multiple systems. Part-time, located in Indiana, with a 22.5-hour work week.

Qualifications

• Strong organizational, communication, and customer service skills.
• Ability to accurately enter and manage data in multiple systems.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with administrative support, records management, or customer service.

Responsibilities

• Answer incoming telephone calls, provide general information, and route callers to the appropriate staff member.
• Document calls and inquiries in a tracking system to maintain accurate records.
• Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.
• Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.
• Generate reports and compile statistical information using agency data systems.
• Schedule meetings and coordinate calendars for registry staff.

Skills

Organizational skills

Communication skills

Customer service

Data entry

Confidentiality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

MS Office, Microsoft Outlook, Microsoft Word, Microsoft Excel

Duration

12 months 1+ days (11/30/2026 - 01/12/2028)

Job Summary

Data Collection Admin Staff: The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration.Administrative Assistant (Part-Time, 22.5 Hours per Week)Indiana Sex and Violent Offender RegistryThe Indiana Sex and Violent Offender Registry is seeking a dependable, detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.Primary ResponsibilitiesAnswer incoming telephone calls, provide general information, and route callers to the appropriate staff member.Document calls and inquiries in a tracking system to maintain accurate records.Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.Maintain and update agency contact lists and other administrative records.Generate reports and compile statistical information using agency data systems.Monitor and respond to a shared email inbox, ensuring inquiries are addressed or routed appropriately.Schedule meetings and coordinate calendars for registry staff.Track deadlines for administrative appeals and other time-sensitive correspondence.Assist with public records requests by gathering, organizing, and preparing responsive documents.Perform quality assurance reviews of tracking-system entries to ensure completeness and accuracy.Scan, index, and electronically file records and correspondence.Assist with data-cleanup projects and verification of registry-related information.Coordinate certified mailings and maintain mailing logs.Update website content or prepare information for publication, as assigned.Maintain electronic and paper filing systems in accordance with records retention requirements.Prepare correspondence, forms, and other administrative documents.Provide customer service support to stakeholders, offenders, law enforcement agencies, courts, attorneys, and members of the public.Preferred QualificationsStrong organizational, communication, and customer service skills.Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.Ability to accurately enter and manage data in multiple systems.Ability to maintain confidentiality and handle sensitive information.Experience with administrative support, records management, or customer service.Ability to prioritize multiple tasks and work independently.