In-House Marketing & Guest Experience Coordinator

HVC Key West M&S; Key West (FL); Presencial; USD 35 000 - 48 000; Tempo integral

Resumo da oferta

Hyatt Vacation Ownership in Key West, FL is seeking a Coordinator Marketing In House to schedule and lead sales presentations, deliver exceptional guest experiences, and drive revenue while maintaining loyalty. You will work with Owners and guests to explore products and services and coordinate events to create memorable vacation memories.

The role requires strong sales or customer service aptitude, flexibility for varying shifts, and a professional, guest-focused demeanor in a hospitality

Qualificações

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Availability to work various shifts, holidays, and weekends.
• Concierge, and/or sales experience preferred.
• Position may require background and drug screening in accordance with state and local requirements.

Responsabilidades

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Conhecimentos

Sales experience

Customer service

Interpersonal skills

Descrição da oferta de emprego

Hyatt Vacation Ownership in Key West, FL is seeking a Coordinator Marketing In House to schedule and lead sales presentations, deliver exceptional guest experiences, and drive revenue while maintaining loyalty. You will work with Owners and guests to explore products and services and coordinate events to create memorable vacation memories.

The role requires strong sales or customer service aptitude, flexibility for varying shifts, and a professional, guest-focused demeanor in a hospitality