In House Marketing Concierge- Key West

HV Global Marketing Corporation; Key West (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Uncapped earnings

Medical/Dental/Vision insurance

401K opportunities

Travel discounts

Credit Union membership

Tuition Reimbursement

Counseling & Family Support

Growth opportunities

Job summary

Hyatt Vacation Ownership is seeking a Marketing In House Coordinator in Florida to schedule sales presentations and deliver exceptional guest experiences. You will guide attendees through products and services, aiming to surpass budgeted goals while maintaining guest loyalty and staying aligned with company standards.

The role emphasizes high service levels, strong communication, and a collaborative culture that values respect, safety, and growth opportunities within a dynamic hospitality

Qualifications

• Experience in sales or customer service
• Strong interpersonal communication and presentation skills
• Ability to multitask and manage multiple guest interactions

Responsibilities

• Schedule sales presentations and manage guest expectations.
• Provide the highest level of service to exceed sales and production goals.
• Ensure attendees meet eligibility and are open to learning about products.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.
• Greet guests, anticipate needs and interact professionally with colleagues.
• Contribute to team goals while following company policies and safety procedures.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities

As a Coordinator Marketing In House, a typical day will include:

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House:

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work various shifts, holidays, and weekends. Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.