In-House Marketing & Guest Experience Coordinator

Hyatt Corporation; Carmel-by-the-Sea (CA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped earnings potential

Credit Union Membership

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Descripción de la vacante

Hyatt Vacation Ownership in Carmel, CA is seeking an In-House Marketing Coordinator/Vacation Sales Concierge to join our Sales & Marketing team. This role supports Owners and guests with experiences and events to create memorable vacation memories.

You will schedule sales presentations, provide excellent service to exceed goals, ensure eligibility, and use persuasive techniques to maximize revenue while maintaining loyalty. Availability to work weekends is required.

Formación

• Sales or customer service experience is required.
• Concierge or sales experience is preferred.

Responsabilidades

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures Guests attending a sales presentation meet eligibility requirements and are open to learning about products and services.
• Uses persuasive techniques to maximize revenue while maintaining guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Follow company policies and safety procedures.

Conocimientos

Sales

Customer service

Descripción del empleo

Hyatt Vacation Ownership in Carmel, CA is seeking an In-House Marketing Coordinator/Vacation Sales Concierge to join our Sales & Marketing team. This role supports Owners and guests with experiences and events to create memorable vacation memories.

You will schedule sales presentations, provide excellent service to exceed goals, ensure eligibility, and use persuasive techniques to maximize revenue while maintaining loyalty. Availability to work weekends is required.