In-House Marketing Concierge | Guest Experience & Sales

Hyatt Hotels Corporation; Key West (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Uncapped incentives

Credit Union

Tuition Reimbursement

Counseling & Family Support

Growth opportunities

Job summary

Hyatt Vacation Ownership in Key West is seeking a Coordinator Marketing In House to assist in delivering memorable experiences and vacation memories for Owners and guests. You will schedule sales presentations, provide top-tier service, and help ensure attendees meet eligibility while learning about products and services.

The role requires flexible availability including holidays and weekends, with background screening as applicable.

Qualifications

• Sales or customer service experience preferred.
• Willing to work varied shifts, holidays and weekends.
• Concierge or sales background is a plus.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Skills

Sales experience

Customer service experience

Job description

Hyatt Vacation Ownership in Key West is seeking a Coordinator Marketing In House to assist in delivering memorable experiences and vacation memories for Owners and guests. You will schedule sales presentations, provide top-tier service, and help ensure attendees meet eligibility while learning about products and services.

The role requires flexible availability including holidays and weekends, with background screening as applicable.