In-House Marketing & Guest Experience Concierge

HVC Key West M&S; Key West (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Uncapped earnings

Medical/Dental/Vision insurance

401K opportunities

Travel discounts

Credit Union membership

Tuition reimbursement

Counseling & family support

Job summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing In House to arrange and present sales opportunities to guests, ensuring an exceptional guest experience. You will handle presentation scheduling, manage expectations, and drive revenue while maintaining loyalty and compliance with company standards.

The role emphasizes high service levels, friendly guest interactions, and collaboration with team members across departments.

Qualifications

• Experience in sales or customer service is preferred.
• Comfort engaging with guests in person or by phone.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides high levels of service to exceed sales goals.
• Welcomes guests and addresses their needs promptly.
• Ensures attendees meet eligibility requirements and learn about products.

Skills

Sales experience

Customer service

Guest interaction

Job description

Hyatt Vacation Ownership is seeking a Coordinator Marketing In House to arrange and present sales opportunities to guests, ensuring an exceptional guest experience. You will handle presentation scheduling, manage expectations, and drive revenue while maintaining loyalty and compliance with company standards.

The role emphasizes high service levels, friendly guest interactions, and collaboration with team members across departments.