In-House Marketing Agent- Cape Cod

capitalvacations; Mashpee (MA); On-site; USD 20,664 - 30,307; Full time

Job summary

Capital Vacations, a leader in the Hospitality industry, seeks an In-House Marketing Agent to inform guests, owners, and members about ownership updates and to present sales opportunities.

The role requires an outgoing, tenacious personality, high school diploma, and experience in lead generation or OPC/in-house environments. On-site duties include guest assistance, show knowledge, and daily paperwork.

Qualifications

• High School Diploma or GED required.
• Lead generation experience preferred.
• OPC or In-House experience preferred.
• Tenacious and outgoing personality.

Responsibilities

• Generates customer excitement regarding our product.
• Invites Owners to attend an Owner's Update.
• Invites Non-Owners to attend a sales presentation for Capital Vacations.
• Assists guests and Owners with on-site and off-site needs.
• Provides guests and Owners with a smooth, friendly, efficient check-in experience.
• Understands qualifications and company policies and procedures.
• Maintains up-to-date knowledge of local shows, attractions, and locations.
• Completes paperwork and reports accurately.
• Handles cash responsibly.
• Maintains production at or above minimum performance standards.
• Answers inbound and outbound calls.
• Performs all other duties as assigned.

Skills

Excellent customer service

Highly motivated

Verbal & written communication

Attention to detail

Organization skills

Sales knowledge

Positive attitude

Willingness to help others

Tenacious & outgoing personality

Lead generation

OPC or In-House experience

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.

We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.

Purpose

The In-House Marketing Agent provides information and an opportunity for guests, owners or members staying on property, to receive an owner update of Capital Vacations properties and sales presentation.

Principal Duties and Responsibilities

• Generates customer excitement regarding our product
• Invites Owners to attend an Owner's Update
• Invites Non-Owners to attend a sales presentation for Capital Vacations
• Assists guests and Owners with on-site and off-site needs
• Provides guests and Owners with a smooth, friendly, efficient check-inexperience
• Understands qualifications and company policies and procedures
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Complete all necessary paperwork and reports accurately, completely and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones-inbound and outbound calling
• All other duties as assigned

General Statement

Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

• High School Diploma/GED
• Lead generation experience preferred
• OPC or In-House experience preferred
• Tenacious and outgoing personality

Skills, Knowledge, and Abilities

• Excellent customer service skills
• Must be highly motivated with a positive attitude
• Must be able to use Microsoft Office and have knowledge of computer basics
• Attention to detail and organization skills
• Excellent verbal and written communication skills
• Sales knowledge
• Positive attitude and willingness to help others
• Flexible schedule–nights, weekends and holidays are required