In House Marketer

Capital Vacations; Springfield (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

Capital Vacations, located in Springfield, Missouri, is seeking an In-House Marketing Agent to generate interest and assist guests with information and presentations about our properties. The ideal candidate should possess excellent customer service skills and be comfortable with Microsoft Office.

The role includes inviting guests to presentations, providing a friendly check-in experience, and maintaining knowledge of local attractions. Candidates should have a high school diploma and a flexible schedule is required for nights, weekends, and holidays.

Qualifications

• Must have a High School Diploma or GED.
• OPC or In-House experience preferred.

Responsibilities

• Generates customer excitement regarding our product.
• Invites Owners to attend an Owners Update.
• Invites Non-Owners to attend a sales presentation.
• Assists guests with their needs.
• Provides efficient check-in experience.
• Maintains knowledge of local attractions.
• Handles cash responsibly.

Skills

Excellent customer service skills

Microsoft Office proficiency

Attention to detail

Basic math skills

Excellent verbal and written communication skills

Sales knowledge

Positive attitude and willingness to help others

Flexible schedule (nights, weekends, holidays)

Education

High School Diploma/GED

Job description

Capital Vacations is the fastest-growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests. We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans. The In-House Marketing Agent provides information and an opportunity for guests, owners, or members staying on the property to receive an owner update of Capital Vacations properties and sales presentation.

Principal Duties And Responsibilities

• Generates customer excitement regarding our product
• Invites Owners to attend an Owners Update
• Invites Non-Owners to attend a sales presentation for Capital Vacations
• Assists guests and Owners with on-site and off-site needs
• Provides guests and Owners with a smooth, friendly, efficient check-in experience
• Understands qualifications and company policies and procedures
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Complete all necessary paperwork and reports accurately, completely and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones-inbound and outbound calling
• All other duties as assigned

General Statement: Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

• High School Diploma/GED
• OPC or In-House experience preferred

Skills, Knowledge, And Abilities

• Excellent customer service skills
• Must be highly motivated with a positive attitude? Must be able to use Microsoft Office and have knowledge of computer basics
• Attention to detail and organization skills
• Basic math skills
• Excellent verbal and written communication skillsSales knowledge
• Positive attitude and willingness to help others
• Flexible schedule–nights, weekends and holidays are required