Marketing Agent/Appointment Setting

Capital Vacations; Minnesota; On-site; USD 30,000 - 46,000; Full time

Job summary

A leading hospitality company based in Minnesota is looking for an In-House Marketing Agent to enhance guest experiences. The role includes inviting owners for updates, assisting guests, and maintaining cash and paperwork integrity. Ideal candidates should have a high school diploma, strong communication skills, and a flexible schedule including nights and weekends. The company offers competitive rewards and promotes a positive working environment focused on service excellence.

Qualifications

• High School Diploma/GED is required.
• Experience in OPC or In-House preferred.
• Must be highly motivated with a positive attitude.
• Strong attention to detail and organization
• Excellent verbal and written communication
• Sales knowledge
• Flexible schedule; nights, weekends and holidays required

Responsibilities

• Invite Owners to attend an Owners Update.
• Assist guests with on-site and off-site needs.
• Handle cash responsibly and complete necessary paperwork.
• Maintain knowledge of local shows and attractions.
• Understands qualifications and company policies and procedures
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Complete all necessary paperwork and reports accurately, completely and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones—inbound and outbound calling
• All other duties as assigned

Skills

Positive attitude

Communication skills

Attention to detail

Organizational skills

Basic math skills

Sales knowledge

Education

High School Diploma/GED

OPC or In-House experience preferred

Tools

Microsoft Office

Job description

Job Description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.

We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.

The In-House Marketing Agent provides information and an opportunity for guests, owners or members staying on property, to receive an owner update of Capital Vacations properties and sales presentation.

Principal Duties and Responsibilities:

• Invites Owners to attend an Owners Update
• Invites Non-Owners to attend a sales presentation for Capital Vacations
• Assists guests and Owners with on-site and off-site needs
• Provides guests and Owners with a smooth, friendly, efficient check-inexperience
• Understands qualifications and company policies and procedures
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Complete all necessary paperwork and reports accurately, completely and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones-inbound and outbound calling
• All other duties as assigned

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

• High School Diploma/GED
• OPC or In-House experience preferred

Skills, Knowledge, and Abilities:

• Must be highly motivated with a positive attitude? Must be able to use Microsoft Office and have knowledge of computer basics
• Attention to detail and organization skills
• Basic math skills
• Excellent verbal and written communication skills
• Sales knowledge
• Positive attitude and willingness to help others
• Flexible schedule–nights, weekends and holidays are required