In House Guest Service Rep

Westgate Resorts; Myrtle Beach (SC); On-site; USD 2,446,000 - 3,310,000; Full time

Job summary

Westgate Myrtle Beach Oceanfront Resort, part of Westgate Resorts, is seeking a sales-focused team member to escort guests, present property weeks, and close sales with customers. The role emphasizes delivering excellent service and handling paperwork for transactions.

Qualifications include 3–6 months related experience and strong sales skills; English proficiency is required, with Portuguese a plus. Training and career growth opportunities are available at this premier resort location.

Qualifications

• Three to six months related experience and/or training.
• Must possess exceptional sales skills and techniques.
• English language required; bilingual English-Portuguese a plus.

Responsibilities

• Escort guests to their accommodations and establish appointment time.
• Attend morning meetings.
• Attend sales division meetings.
• Give a sales presentation to prospective buyers in order to sell weeks.
• Provide excellent customer service to all guests/owners.
• Interact and serve as customer service agent to all prospective buyers.
• Prepare and complete paperwork needed for all sales transactions.

Skills

Sales skills

Job description

• Compensation: USD 15,600 - USD 15,600 - daily

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Myrtle Beach Oceanfront Resort:
A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

Job Description

This job's primary purpose to the organization is to make sales for profit to Westgate Resorts.
DUTIES

• Escort guests to their accommodations and establish appointment time
• Attend morning meetings
• Attend sales division meetings
• Give a sales presentation to prospective buyers in order to sell weeks
• Provide excellent customer service to all guests/owners
• Interact and serve as customer service agent to all prospective buyers
• Prepare and complete paperwork needed for all sales transactions

Qualifications

EDUCATION and/or EXPERIENCE

Three to six months related experience and/or training; or equivalent combination of education and experience. Must possess exceptional sales skills and techniques.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and group situations to customers, managers, and other team members of the organization.
Must be able to speak and understand English. Bilingual English‑Portuguese a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess valid driver’s license

Additional Information

Why Westgate?

• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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