OPC Greeter

Westgate Resorts; Las Vegas (NV); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

PTO

Paid holidays

401K with company match

Daily Pay access to earned wages

Family benefits

Wellness programs

Tuition assistance

Military leave

Employee assistance program

Insurance (life, disability, accident)

Exclusive team member discounts

Job summary

Westgate Resorts is seeking an OPC Greeter (OPC - Off Property Consultant) to promote timeshare tours, book room nights, and provide concierge services at contracted locations. You will engage guests daily, direct them to the Marketing Coordinator, and help preview resort options.

The role requires standing for long periods, occasional outdoor work, and bilingual English/Spanish communication. Starting pay is $12 hourly plus commission with opportunities for advancement within the first 30 days

Qualifications

• High school diploma or GED required or equivalent experience.
• Must be outgoing and assertive; able to engage with guests.
• Flexible work schedule including mornings, nights, weekends, and holidays.
• Able to read and comprehend simple instructions and memos.

Responsibilities

• Promote Westgate timeshare tours to qualified guests at contracted locations.
• Arrange and book room nights for walk-in guests at welcome centers.
• Maintain a professional appearance and clean workstation at all times.
• Initiate contact with guests and guide them to the Marketing Coordinator.
• Direct guests to the transportation pickup location when needed.
• Stand for extended periods and lift up to 25 pounds; work outdoors and indoors.

Skills

Outgoing personality

Bilingual English/Spanish

Cash handling

Customer service

Education

High school diploma or GED

Tools

Cash handling tools

Job description

Starting Pay: $12 Hourly versus Commission.Career advancement opportunities in your first 30 days available.Additional details regarding commission, expenses, etc., will be discussed upon scheduling these events.

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

As a Westgate ResortsOPC Greeter(OPC - Off Property Consultant)you will promote Westgate Resorts through arranging tours for qualified potential timeshare purchasers, books room nights, sells attraction tickets, and provides concierge services in contracted locations.

As a Westgate ResortsOPC Greeter(OPC - Off Property Consultant)you will:

• Present and arrange Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basis
• Arrange and book room nights for guests that walk into the welcome centers
• Maintain a professional appearance and work environment at all times with a clean, clutter-free workstation
• Initiate contact with as many people as possible
• Engage any and all guests in order to direct them towards the Marketing Coordinator
• Direct and transition guests from themselves to the Marketing Coordinator
• Assist OPC in sending as many eligible guests to preview one of our resorts
• Maintain certain performance standards, up to, and including production
• Direct and assist guests to the transportation pick-up location
• Stand for undetermined periods of time, use written tools, speak clearly, hear effectively, and lift up to twenty-five pounds
• Work outside, inside, and in inclement weather
• Hand out all collateral required in the Marketing process
• Maintain accurate and up-to-date knowledge of the area and surroundings
• Fluent in both English and Spanish

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
• Requires a flexible work schedule including mornings, nights, weekends, and holidays
• Must be outgoing and assertive
• May be required to stand for long periods of time in outdoor and/or indoor environments
• Must be able to handle cash and tickets accurately and securely
• Enjoy working with tourists
• Positive, self motivated, and be able to work in a team environment
• Will need to be able to overcome objections
• Passionate about genuinely helping clients get a better deal and improving their overall vacation experience
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence

Additional Information

Why Westgate?

• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.