In House Greeter

westgate resorts; Gatlinburg (TN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily pay

Parental leave

Wellness programs

Tuition assistance

Life, disability, accident insurance

Pet insurance

Job summary

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN is seeking a friendly Guest Services Associate to welcome guests checking into the resort lobby and help them start their vacation smoothly.

You will direct guests to the check‑in area, answer questions about the resort, and support other sales departments as needed. A bubbly personality and strong customer service are essential.

Qualifications

• High school diploma or GED required.
• Ability to greet guests with a bubbly personality.
• Strong customer service skills and basic computer literacy.

Responsibilities

• Greet guests at the resort lobby with an energetic, welcoming smile.
• Direct guests to check-in and answer questions about the resort.
• Assist other sales departments as needed.

Skills

Bubbly personality

Customer service

Computer literate

Education

High school diploma or GED

Job description

Company Description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

DUTIES

Greet all Guest checking into the Resort Lobby with an Energetic and Welcoming Smile
Direct them to where they need to check in and able to answer any questions about the Resort
Assist other sales departments as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must a Bubbly personality and possess excellent customer service skills and have the ability to work well with others. Must be computer literate.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

Additional Information

Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - AccessYour Earnings When You Need Them
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.