In-House Copier Technician & Refurb Associate

Boston Document Systems; Marlborough (MA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

PTO

Life Insurance

401(k) with company match

Professional development

Supplemental Insurance options

Pet Insurance

Job summary

Boston Document Systems is seeking an In-house Copier Technician/Refurbishment Associate to service and refurbish copiers from our Marlborough warehouse. You will support field technicians and manage parts, tools, and equipment to ensure uptime and reliability.

The role requires a high school diploma or GED, a valid driver's license, reliable vehicle, and strong customer service and communication skills. It is a full-time on-site position with opportunities for professional growth.

Qualifications

• Minimum of a high school diploma or GED equivalent required.
• Valid driver's license with a solid driving record and vehicle insurance.
• Reliable vehicle.
• Excellent customer service and communication skills.
• Ability to adapt and work with a team and independently.

Responsibilities

• Manage and repair office equipment on site at our warehouse.
• Extend outstanding support by meeting technicians’ needs on time.
• Investigate and resolve advanced, high-level maintenance and repair issues.
• Manage accurate inventory of tools, parts, and supplies.
• Assemble machines as per specifications with hand and power tools and measuring devices.
• Run machines to test parts functionality.
• Conduct preventive maintenance and calibrations of office equipment.
• Troubleshoot equipment and identifying malfunctions as well as cause.
• Establish relationships with service technicians

Skills

Electromechanical skills

Customer service

Communication skills

Team player

Proficient computer skills

Education

High school diploma or GED

Job description

Description

Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum.

The Opportunity

BDS is looking for a dedicated In-house Copier Technician/Refurbishment Associate to join our thriving team. As an In-house Copier Technician/Refurbishment Associate you would be providing a service utilizing your electromechanical skills to help service the technicians in the field as well as refurbish copiers.

To be successful in this position you should be a team player, highly organized, and have proficient computer skills.

Your Impact at BDS

• Manage and repair office -equipment on site at our warehouse
• Extend outstanding support by meeting technicians’ needs on time.
• Investigate and resolve advanced, high-level maintenance and repair issues.
• Manage accurate inventory of tools, parts, and supplies.
• Assemble machines as per specifications with hand and power tools and measuring devices.
• Run machines to test parts functionality.
• Conduct preventive maintenance and calibrations of office equipment.
• Troubleshoot equipment and identifying malfunctions as well as cause.
• Establish relationships with service technicians

Requirements

What You will Need to be Successful

• Minimum of a high school diploma or G.E.D equivalent required.
• Valid driver’s license required, with a solid driving record and vehicle insurance.
• Reliable Vehicle
• Excellent customer service and communication skills
• Ability to adapt and work with a team and independently.

Preferred education and experience:

• 1+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
• Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred.
• Networking knowledge preferred
• Excellent Communication Skills, verbal and written
• Can-do Attitude and a willingness to learn

Work Environment & Schedule

Warehouse

Full-time: Mon-Fri, 7:00A-3:30P

Physical Demands

• Sitting, standing, walking, light lifting, carrying, reaching, pushing, and pulling/transporting equipment parts and boxes.
• Ability to lift and carry 50 pounds.
• Ability to sit and stand for prolonged periods to perform computer and telephone-based tasks. Must be able to operate a computer, telephone and keyboard. Close vision requirements due to equipment and computer work.

What BDS Brings to the Table

• Competitive compensation -commensurate with experience
• Medical, vision, dental
• Supplemental Insurance options
• Pet Insurance & Legal plan coverage options
• Generous paid time off (PTO) program
• Employer paid Life Insurance
• 401(k) plan with company match
• Professional development

Company Website:

Bdsdoc.com

This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Our company believes that a team with diverse talents and experience helps us deliver high quality, creative, and innovative services to our clients and fellow employees.

We are committed to recruiting and retaining a workforce where all feel safe and valued, the uniqueness of every individual is respected, all are encouraged to participate and contribute, and all have equal access to opportunities.

Boston Document Systems is an equal opportunity employer.