In-Home Tech Installer & Service Pro

Comcast Corporation; Florida; In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Comcast is hiring a Residential Installation & Service Technician to work in customers’ homes and neighborhoods, installing services, restoring connectivity, and ensuring a positive experience. You will handle installations, diagnostics, and basic network settings, communicating clearly and documenting every step.

The role requires physical work, flexibility for nights/weekends/holidays, and safety-conscious operations.

Competenze

• Adaptability to varying home environments and schedules.
• Clear communication with customers and team members.
• Strong problem solving in a customer-facing role.

Mansioni

• Perform residential installations, service changes, and disconnects following safety codes.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coaxial, Ethernet and Wi-Fi based on customer needs.
• Verify service quality using testing tools and adjust for reliability.
• Educate customers on products, services, and equipment usage.
• Document completed work and update customer accounts using digital tools.

Conoscenze

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Formazione

High School Diploma / GED

Descrizione del lavoro

Comcast is hiring a Residential Installation & Service Technician to work in customers’ homes and neighborhoods, installing services, restoring connectivity, and ensuring a positive experience. You will handle installations, diagnostics, and basic network settings, communicating clearly and documenting every step.

The role requires physical work, flexibility for nights/weekends/holidays, and safety-conscious operations.