In-Home Tech Install & Health Solutions Pro

Best Buy; Fairview Heights (IL); Presencial; USD 45 000 - 59 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Great employee discount

Financial savings and retirement

Physical and mental well-being support

Resumo da oferta

Best Buy is seeking an In-Home Installation and Health Technician to deliver, install, and troubleshoot consumer electronics and health devices in customers' homes, aligned with HIPAA requirements and lifestyle needs.

As a full-time role, you’ll work with health technology and provide solutions through home interactions, collaborating with store teams and service partners to ensure high-quality outcomes. A strong service mindset is essential.

Qualificações

• 2 years of consumer electronics delivery, installation, integration and troubleshooting experience.
• 1 year of customer service experience.
• Must be at least 21 years old.
• Current, valid driver’s license.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to acquire any health-related certifications (e.g., HIPAA), as required to perform the job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team with or without reasonable accommodation, and between 150-250 pounds as part of a team with support tools such as harnesses or lifts.

Responsabilidades

• Provide a seamless customer experience by advising and fulfilling lifestyle recommendations regarding products, services and content.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking, and troubleshooting consumer electronics devices.
• Maintain phone and in-person contact with customers to reveal diagnostic discoveries and make recommendations.
• Provide support to in-store agents, car electronic installation and repair agents.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Conhecimentos

Consumer electronics delivery

Installation experience

Troubleshooting

Customer service

Descrição da oferta de emprego

Best Buy is seeking an In-Home Installation and Health Technician to deliver, install, and troubleshoot consumer electronics and health devices in customers' homes, aligned with HIPAA requirements and lifestyle needs.

As a full-time role, you’ll work with health technology and provide solutions through home interactions, collaborating with store teams and service partners to ensure high-quality outcomes. A strong service mindset is essential.