In-Home Tech Install Cadet

Best Buy; Fargo (ND); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Employee discount

Training and career development

Job summary

Best Buy's Geek Squad is hiring an Installation Helper who travels from the Fargo store to customers' homes to assist with delivery and basic installation of technology products alongside a seasoned Agent.

You’ll learn about our products, handle appointments with care, ask the right questions to enhance the customer experience, and provide prompt follow-up on recommendations while gaining on-the-job training.

Qualifications

• Experience with consumer electronics.
• Able to work as part of a team.
• Comfortable with a flexible schedule including holidays, nights and weekends.
• Must be 21+ and have a valid driver's license.
• Able to lift up to 150 lbs with assistance.

Responsibilities

• Deliver, install and network devices in clients' homes with a focus on home theater technology.
• Maintain contact with clients to share findings and recommendations to protect devices.
• Assist with inventory management and vehicle maintenance.
• Provide feedback and training to store teams and assist with in-store repairs.

Skills

Teamwork

Consumer electronics knowledge

Customer service

Physical stamina

Adaptability

Driver's license

Job description

Best Buy's Geek Squad is hiring an Installation Helper who travels from the Fargo store to customers' homes to assist with delivery and basic installation of technology products alongside a seasoned Agent.

You’ll learn about our products, handle appointments with care, ask the right questions to enhance the customer experience, and provide prompt follow-up on recommendations while gaining on-the-job training.