In-Home Sales & Tech Support (Full-Time)

Asurion; Bloomington (IL); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Guaranteed base hourly rate

Uncapped commissions

Mileage reimbursement

$35 phone stipend

3-4 weeks paid training

Job summary

Asurion is seeking In-Home Sales & Tech Support professionals in Bloomington, IL. This full-time position involves daily travel and requires a personal vehicle. Ideal candidates will enjoy interacting with customers and have a passion for sales.

You’ll receive extensive training and develop skills in communication and negotiation while resolving tech issues and selling tailored solutions. The role offers a guaranteed hourly rate, commissions, and various benefits.

Qualifications

• Valid driver's license and at least 1 year of driving experience.
• Personal vehicle and valid car insurance required.
• Must be comfortable working evenings, weekends, and holidays.

Responsibilities

• Meet customers in-home and provide exceptional service.
• Address and resolve tech issues for customers.
• Leverage products to offer tailored solutions and close sales.

Skills

Sales environment comfort

Negotiation skills

Communication skills

Adaptability

Goal-oriented

Job description

In-Home Sales & Tech Support (Full-Time)

In-home field role requiring daily travel to customer residences – not Remote.

Pay Rate: $21.00 hourly + mileage reimbursement + phone stipend + sales commission

Full-Time Schedule: 5 days/week – Hours: 12:05pm to 9:00pm

About the Role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands‑on sales experience.

Responsibilities

As an In-Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands‑on sales experience while building communication, negotiation, and problem‑solving skills. Ongoing coaching and mentoring will support your growth.

• Serve: Meet customers in‑home, in‑office, or wherever they are. Provide exceptional customer service and prioritize the customer first.
• Solve: Address and resolve customers’ tech issues, provide an understandable solution, and ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions, listen actively to identify customer needs, and position products uniquely to meet those needs. Use strong negotiation and communication skills to close sales.

Qualifications

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• Proof of valid car insurance (excluding Manhattan)
• Personal vehicle (excluding motorcycles)
• Personal cellphone to keep in the know while on the job
• Must work evenings, weekends, and holidays; flexible schedule to meet customer timelines
• Comfortable working around household pets
• Efficient, adaptable, goal‑oriented, persuasive communication skills
• Open‑minded, passion for learning a wide range of skills that can carry through to various career paths
• Outwardly friendly and thrives in human interaction

Benefits & Perks

• Guaranteed base hourly rate for all hours worked, paid bi‑weekly
• Uncapped commissions paid bi‑weekly
• Mileage reimbursement based on IRS guidelines, paid weekly
• $35 phone stipend, paid monthly
• 3‑4 weeks paid training, where your success is our top priority
• Early access to earned pay

EEO Statement

As an equal opportunity employer, we hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.