In-Home Patient Care Navigator

Givinghhc; Westminster (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Giving Home Health Care in Westminster, CO is seeking a Patient Coordinator to help patients navigate care, coordinate with clinicians, and ensure a warm, supportive experience for individuals and families served.

The role emphasizes HIPAA compliance, clear communication with patients and families, and assisting with benefit renewals, home visits, and access to resources to improve overall patient satisfaction.

Qualifications

• The Patient Coordinator is responsible for enhancing the overall patient experience and ensuring that patients receive the necessary support and resources.
• Accompany patients to their benefit renewal appointments to advocate for the patient and the program.
• Visit patient homes and update patient care.
• Effectively communicate and provide information to patients, caregivers, and physicians.
• Understand HIPAA and maintain confidentiality.
• Display a warm and friendly attitude.
• 1 to 3 years of experience in a Care Team or Patient Navigation Role preferred
• Healthcare experience preferred
• Key competencies include, empathy, problem solving, communication, active listing, and tenacity
• Self-motivated with the ability to manage time appropriately.
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.)
• 1 year of medical knowledge preferred.
• Dependable transportation

Responsibilities

• The Patient Coordinator is responsible for enhancing the overall patient experience and ensuring that patients receive the necessary support and resources.
• Accompany patients to their benefit renewal appointments to advocate for the patient and the program.
• Visit patient homes and update patient care.
• Effectively communicate and provide information to patients, caregivers, and physicians.
• Understand HIPAA and maintain confidentiality.
• Display a warm and friendly attitude.

Skills

Empathy

Problem solving

Communication

Active listening

Tenacity

Self-motivated

Time management

MS Office

Education

Associate degree preferred

High school diploma or equivalent required

Medical knowledge 1 year preferred

Tools

MS Office Suite

Job description

Giving Home Health Care in Westminster, CO is seeking a Patient Coordinator to help patients navigate care, coordinate with clinicians, and ensure a warm, supportive experience for individuals and families served.

The role emphasizes HIPAA compliance, clear communication with patients and families, and assisting with benefit renewals, home visits, and access to resources to improve overall patient satisfaction.