In-Home Mitigation Sales Pro — Prequalified Leads & Vehicle

Highground; Naples (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Company vehicle

Weekly pay

401(k) with match

Paid vacation

Job summary

Expert Water Removal is seeking an In-Home Mitigation Sales Specialist in Naples, FL to meet with homeowners, assess damage, provide estimates, and guide customers through the mitigation process. This full-time role offers pre-qualified, pre-scheduled appointments, enabling you to close on the first visit with urgency and professionalism.

You will build trust quickly, communicate clearly, and collaborate with management, remediation crews, and insurers while delivering exceptional service in a

Qualifications

• Experience in water mitigation, restoration, construction, or related home services preferred.
• Strong customer service skills with a commitment to exceeding customer satisfaction.
• Ability to communicate professionally with homeowners, insurance carriers, crews, and management.
• Computer skills required, with the ability to quickly learn new systems and software.
• Proficient with technology and comfortable using equipment, mobile apps, and job management platforms.
• Self-motivated, organized, and able to work independently.
• Positive attitude and team-oriented mindset.
• Ability to work overtime as needed, including some holidays.
• Willingness to be on call during nights and weekends as part of a rotating schedule.

Responsibilities

• Meet with homeowners for in-home appointments using qualified leads provided by the company.
• Assess property damage and determine the appropriate scope of work.
• Provide professional estimates and solutions to homeowners during a stressful time.
• Deliver excellent customer service with professionalism, empathy, and urgency.
• Communicate clearly with customers, company management, remediation crews, and insurance carriers.
• Respond within one hour of receiving notice of a new job.
• Complete and process all required documentation accurately and in a timely manner.
• Use company systems, technology, equipment, and software to manage job information and customer communication.
• Support company standards, procedures, and expectations while representing Expert Water Removal professionally.

Skills

Customer service

Communication

Computer skills

Tech-savvy

Self-motivated

Organized

Team player

On-call

Education

High school diploma or equivalent

Tools

Job management platforms

Mobile apps

Job description

Expert Water Removal is seeking an In-Home Mitigation Sales Specialist in Naples, FL to meet with homeowners, assess damage, provide estimates, and guide customers through the mitigation process. This full-time role offers pre-qualified, pre-scheduled appointments, enabling you to close on the first visit with urgency and professionalism.

You will build trust quickly, communicate clearly, and collaborate with management, remediation crews, and insurers while delivering exceptional service in a