In-Home Field Support Specialist — 4-Day Week

BrightStar Care; Madison (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Guaranteed hours every week

Weekly pay

3 days off each week

Paid onboarding and training

Referral bonus program

401(k) with employer match

Medical, dental, and vision benefits

Supportive office team that has your –

Job summary

BrightStar Care of Madison is seeking a Field Support Specialist to provide high-quality in-home care and to support the caregiving team across the Madison area. The role offers steady hours, weekly pay, and growth opportunities.

Starting pay is $22 per hour with 30–40 hours per week. The schedule includes 2 days in the field and 2 in-office, with 3 days off each week and rotating weekends/holidays.

Qualifications

• Caregiving experience required (CNA welcome).
• High school diploma or equivalent.
• Valid driver’s license.
• Reliable personal vehicle with auto insurance in your name.
• Smartphone for communication and scheduling.
• CPR certification (or willingness to obtain).
• Ability to travel within our service area.
• Previous customer service experience and experience handling phone communications are preferred but not required.
• Must pass background check and drug screening.

Responsibilities

• Provide 1:1 in-home caregiving.
• Fill in for caregiver call-offs or planned vacations.
• Help start services with new clients.
• Assist with training newly hired caregivers.
• Communicate availability and scheduling with the office.
• Occasionally assist with introductions or office support when needed.

Skills

Caregiving experience

CNA welcome

CPR certification

Customer service experience

Smartphone for scheduling

Ability to travel within service area

Education

High school diploma or equivalent

Tools

Smartphone

Job description

BrightStar Care of Madison is seeking a Field Support Specialist to provide high-quality in-home care and to support the caregiving team across the Madison area. The role offers steady hours, weekly pay, and growth opportunities.

Starting pay is $22 per hour with 30–40 hours per week. The schedule includes 2 days in the field and 2 in-office, with 3 days off each week and rotating weekends/holidays.