In-Home Family Support Specialist

CHR; New Britain (CT); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403b retirement plan

Tuition reimbursement

Job summary

CHR Community Health Resources, Inc. in New Britain, CT seeks a Family Support Specialist to deliver in-home, family-centered services within the Family Based Recovery program.

You will provide case management, education, crisis support, and connect families to community resources, with most work Mon-Fri 8am-7pm at the New Britain location. Bachelor’s degree in human services and a valid driver’s license are required; 2 years' mental health experience preferred; bilingual capability may be

Qualifications

• Bachelor’s degree in human services required.
• At least two (2) years experience in a mental health setting preferred.
• For identified positions, bilingual capacity may be required.
• Valid driver’s license.

Responsibilities

• Provides high quality, client-centered services to children and their families.
• Delivers case management, education, referral, and crisis support as indicated.
• Collaborates with other providers to support the needs of the client/family.
• Records all client interactions in the client record and participates in planning.

Skills

Case management

Trauma-informed care

Cultural competency

Child development

Crisis support

Community resources

Collaboration

Client-centered care

Education

Bachelor's degree in human services

Tools

Driver's license

Job description

Family Support Specialist: Family Based Recovery- 7261

Job Category: Direct Care

Requisition Number: FAMIL007261

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• Posted : October 6, 2026
• Full-Time
• On-site

Locations

Showing 1 location

New Britain, CT 06051, USA

Description

Recognized as a Top Workplace for 13 consecutive years! Your career can mean different things in different workplaces. Apply with CHR now to see what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE: Family Support Specialist

EMPLOYMENT TYPE: Full-Time, 40 hours/wk

SCHEDULED HOURS: Monday-Friday 8am-7pm

PROGRAM/LOCATION: Family Based Recovery; New Britain, CT *Community Based*

PC#: 2917

ABOUT THE PROGRAM: Family Based Recovery (FBR)

Family Based Recovery provides intensive, in-home clinical treatment for families with infants or young children(birth to age 6)who are at risk for abuse and/or neglect, poor developmental outcomes and removal from their home due to parental substance use.The overarching goal of the interventionis to promote stability, safety and permanence for these families. Treatment and support services are provided in a context that is family-focused, strength-based, trauma-informed, culturally competent, and responsive to the individual needs of each child and family. The clinical team provides intensive psychotherapy and substance use treatment for the parent(s) and attachment-based parent-child therapy to the parent-child dyad.

ABOUT THE POSITION: Family Support Specialist

Duties & Responsibilities

• Provides high quality, client-centered services to children and their families.
• Demonstrates competency in topics of child development, substance use, and provides trauma sensitive and culturally competent care.
• Delivers case management, education, referral, and crisis support as indicated.
• Collaborates with other providers to support the needs of the client/family.
• Works in close collaboration with program or agency staff in event of a clinical crisis.
• Assists families in connecting to community and natural supports.
• Participates in treatment and discharge planning.
• Completes all program and agency required documentation, according to program and agency guidelines.
• Documents all client and collateral contacts in client record.
• Supports families in ensuring that youth/families connect and engage in the most appropriate level of care.

QUALIFICATIONS:

Education: Bachelor’s degree in human services required.

Experience: At least two (2) years experience in a mental health setting preferred. For identified positions, bilingual capacity may be required.

Licensure/Certification/Registration: Valid driver’s license.

Training: Will attend all required program trainings.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION RANGE*:

*Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, positions less than 40 hours this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!

Qualifications

Education

Required

Bachelors or better.

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.