In-Home Delivery Support Specialist

Blue Truck Logistics; Ontario (CA); On-site; CAD 40,472 - 44,326; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Opportunity for merit increase

Job summary

Blue Truck Logistics is seeking a full-time customer service representative in Ontario, CA. This is a hands-on role responsible for resolving customer inquiries, managing delivery updates, and collaborating with the leadership team.

The ideal candidate possesses strong interpersonal skills and the ability to troubleshoot quickly. A competitive compensation package includes potential merit increases and benefits like paid time off and health insurance.

Qualifications

• Strong communication skills for customer interactions.
• Ability to troubleshoot issues in real-time.
• Experience with customer service or logistics preferred.

Responsibilities

• Resolve customer inquiries via calls, texts, and emails.
• Communicate real-time delivery updates to customers.
• Collaborate with leadership on strategic initiatives.

Skills

Interpersonal communication skills

Problem solving

Customer service

Multitasking

Tools

Front

Airtable

Google Workspace

Dialpad

Logistics Systems

Job description

Blue Truck Logistics is seeking a full-time customer service representative in Ontario, CA. This is a hands-on role responsible for resolving customer inquiries, managing delivery updates, and collaborating with the leadership team.

The ideal candidate possesses strong interpersonal skills and the ability to troubleshoot quickly. A competitive compensation package includes potential merit increases and benefits like paid time off and health insurance.