In-Home Comfort Advisor (HVAC & Plumbing)

Northstar Summit; Idaho Falls (ID); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Ongoing training and professional dev.

Opportunities for growth across trades

Team-driven work environment

Job summary

AdvantaServ is seeking a motivated Comfort Advisor to work with homeowners and light commercial customers in Idaho Falls. You will evaluate HVAC and plumbing needs, present solutions, and help customers move forward with confidence, using a consultative in-home approach.

The role emphasizes ethical recommendations, customer satisfaction, and collaboration with technicians and leadership. A strong sales mindset and clear communication are essential.

Qualifications

• Prior sales experience required (home services sales preferred).
• Strong communication and interpersonal skills.
• Ability to explain technical HVAC and plumbing concepts clearly.
• Self-motivated, organized, and goal-oriented.
• Strong time management and follow-through.
• Comfortable accessing attics, crawlspaces, and confined areas for evaluations.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screen.

Responsibilities

• Meet with customers in-home or on-site to assess HVAC and plumbing needs.
• Evaluate systems and present solutions including: HVAC system replacements and upgrades; water heaters, water softeners, and filtration systems; repipes, sewer replacements, and other plumbing solutions.
• Educate customers on options, benefits, and long-term value in clear, simple terms.
• Prepare and present accurate estimates using company pricing tools and software.
• Build trust through honest, transparent recommendations.
• Collaborate with HVAC and plumbing teams to ensure jobs are properly scoped and scheduled.
• Follow up on open proposals to help customers move forward.
• Maintain accurate records of leads, estimates, and customer interactions in ServiceTitan.
• Stay current on products, services, rebates, and promotions.
• Support customers throughout the project lifecycle to ensure satisfaction.
• Attend sales meetings, training sessions, and company events as required.

Skills

Communication

Interpersonal skills

Explain HVAC/plumbing concepts

Self-motivated

Organized

Goal-oriented

Time management

Attic crawlspace access

Tools

ServiceTitan

Job description

AdvantaServ is seeking a motivated Comfort Advisor to work with homeowners and light commercial customers in Idaho Falls. You will evaluate HVAC and plumbing needs, present solutions, and help customers move forward with confidence, using a consultative in-home approach.

The role emphasizes ethical recommendations, customer satisfaction, and collaboration with technicians and leadership. A strong sales mindset and clear communication are essential.