In-Home Care Quality & Training Lead (Bilingual)

Cambrian Homecare, Inc.; Victorville (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Cambrian Homecare, Inc. in Victorville, CA is seeking a compassionate Quality and Training Coordinator to ensure high-quality in-home care and lead ongoing caregiver training.

You will also partner with referral sources to maintain strong collaborations and support exceptional service. This role is on-site and requires fluent English and Spanish, driving to client homes and training sites as needed.

Qualifications

• Flex hours to accommodate training schedules and events.
• Valid driver license and access to a reliable vehicle to travel to client homes and training locations.
• Experience in caregiving or caregiver training.
• Strong problem solving and communication skills.
• Ability to deliver engaging and effective training sessions.
• Ability to bend and lift 50lbs.
• Fluency in English and Spanish.
• Experience working with Developmentally Disabled population preferred.

Responsibilities

• Conduct in-home quality assurance visits per agency guidelines.
• Complete quality assurance phone calls per agency guidelines.
• Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action.
• Prepare quality reports and present findings as requested.
• Participate in quality improvement initiatives to ensure best possible results.
• Provide in-home caregiver services as requested.
• Document all activities and communication per company guidelines.
• Coordinate and deliver orientation and ongoing training sessions for new and existing care providers.
• Coordinate and report training compliance for care providers.
• Ensure new care provider skill competency - both in-home and skills lab settings.
• Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies and referral sources.
• Communicate with referral and recruiting sources according to agency standards and protocol.
• Attend community and referral source meetings as assigned.

Skills

Problem solving

Communication skills

Training delivery

Flexibility

Bilingual EN/ES

Job description

Cambrian Homecare, Inc. in Victorville, CA is seeking a compassionate Quality and Training Coordinator to ensure high-quality in-home care and lead ongoing caregiver training.

You will also partner with referral sources to maintain strong collaborations and support exceptional service. This role is on-site and requires fluent English and Spanish, driving to client homes and training sites as needed.