In-Home Appliance Repair Specialist – Field Tech

Sears; Rocky Mount (NC); On-site; USD 30,000 - 47,000; Full time

Job summary

Sears is seeking an Appliance Repair Technician to diagnose and repair refrigerators, washers, dryers, and ovens at customer sites in Rocky Mount, NC. The role involves explaining findings and pricing to customers, documenting work, and maintaining tools and parts inventory, with opportunities to mentor junior technicians as you grow your skills.

The position requires a high school diploma or equivalent, technical repair training is a plus, and candidate must be capable of lifting heavy

Qualifications

• Diagnose malfunctions in refrigerators, washers, dryers, and ovens.
• Explain findings, fixes, and pricing clearly to customers.
• Record services and parts used accurately.
• Maintain safety standards and comply with regulations.

Responsibilities

• Perform repairs and routine maintenance on household appliances.
• Explain findings and pricing to customers.
• Accurately record services and parts used.
• Manage tools and inventory.
• Mentor junior technicians as needed.

Skills

Troubleshooting

Customer service

Time management

Communication

Attention to detail

Education

High school diploma or equivalent

Technical appliance repair training

Job description

Sears is seeking an Appliance Repair Technician to diagnose and repair refrigerators, washers, dryers, and ovens at customer sites in Rocky Mount, NC. The role involves explaining findings and pricing to customers, documenting work, and maintaining tools and parts inventory, with opportunities to mentor junior technicians as you grow your skills.

The position requires a high school diploma or equivalent, technical repair training is a plus, and candidate must be capable of lifting heavy