In-Branch Banking Concierge & Advisor

German American Bank; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Education assistance

Paid parental bonding leave

Wellness benefits

401(k) match

Stock purchase plan

Discounted bank services

Job summary

German American Bank in Bloomington, IN seeks a Customer Service Specialist to greet clients in-branch, handle cash transactions, verify information, and educate customers on banking products and services.

You will contribute to a confidential, friendly service culture and gain exposure to banking, insurance, and wealth management. This growth-oriented role emphasizes strong customer relationships and ongoing learning.

Qualifications

• Maintain confidentiality and listen closely to understand customer needs.
• Identify opportunities to better serve customers and strengthen relationships.

Responsibilities

• Greet clients in-branch and assist with banking needs.
• Verify account information and perform loan and deposit transactions; educate clients on products and services.

Skills

Bilingual

Customer service

Cash handling

Job description

German American Bank in Bloomington, IN seeks a Customer Service Specialist to greet clients in-branch, handle cash transactions, verify information, and educate customers on banking products and services.

You will contribute to a confidential, friendly service culture and gain exposure to banking, insurance, and wealth management. This growth-oriented role emphasizes strong customer relationships and ongoing learning.