Client Banking Advisor - Relationship Builder

Bank of America; BLOOMINGTON (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America in Bloomington, MN is seeking a customer‑focused team member to greet clients in the lobby, educate them on self‑service options, and accurately process cash transactions. You will build relationships, follow established processes, and collaborate with banking specialists in small business, lending and investments to connect clients with solutions that meet their financial goals.

This role requires flexibility for weekends or extended hours and a commitment to delivering an

Qualifications

• Enthusiastic, highly motivated self-starter with focus on results and client interest.
• Collaborates to build relationships and deliver client-focused service.
• Ability to learn and adapt to new information and technology platforms.
• Comfortable educating clients on self-service banking tools (ATM/online/mobile).
• Follows processes and regulatory guidelines in daily activities.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to service clients and comply with laws.
• Grows knowledge by partnering with experts in SMB, lending and investments.
• Manages center traffic, appointments and outbound calls; drives client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Bloomington, MN is seeking a customer‑focused team member to greet clients in the lobby, educate them on self‑service options, and accurately process cash transactions. You will build relationships, follow established processes, and collaborate with banking specialists in small business, lending and investments to connect clients with solutions that meet their financial goals.

This role requires flexibility for weekends or extended hours and a commitment to delivering an