In-Branch Banking Advisor

Bank of America; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Bank of America is hiring for a client-facing role in Los Angeles that engages clients in the lobby, assists with self-service transactions, and processes cash handling accurately. You will build relationships to meet financial needs and follow bank procedures while working a full-time schedule in a campus-style office environment.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks, including scheduling and outreach to clients.

Qualifications

• High school diploma or GED required.
• Experience in financial services and cash handling preferred.
• Sales experience in a salary plus incentive environment is a plus.
• Strong communication and relationship-building abilities.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions via self-service resources.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and goals.
• Adheres to laws, regulations, and established processes in daily activities.
• Manages center traffic, appointments, and outbound calls; drives client experience.

Skills

Customer service

Cash handling

Sales skills

Communication

Teamwork

Time management

Education

High School Diploma or GED

Job description

Bank of America is hiring for a client-facing role in Los Angeles that engages clients in the lobby, assists with self-service transactions, and processes cash handling accurately. You will build relationships to meet financial needs and follow bank procedures while working a full-time schedule in a campus-style office environment.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks, including scheduling and outreach to clients.