IMT Clinical Support Specialist – Syracuse

Thisiscny; City of Syracuse (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Thisiscny in Syracuse, NY is seeking an IMT Clinical Support Representative to provide first-line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls.

You will serve as a liaison between end users and IMT, document issues, escalate as appropriate, maintain a basic knowledge of IMT systems, and provide end-user training as assigned.

Qualifications

• Associate's degree in a healthcare-related field required.
• Excellent written and oral communication skills required.
• Strong time management and interpersonal abilities needed.

Responsibilities

• Provide first line support to hospital staff via rounds, pages, tickets and phone calls.
• Act as liaison between end users and IMT; document and escalate issues as appropriate.
• Maintain basic knowledge of IMT systems and workflows; provide end-user training as assigned.

Skills

Communication skills

Interpersonal skills

Time management

Computer literacy

Education

Associate's degree in healthcare-related field

Job description

Thisiscny in Syracuse, NY is seeking an IMT Clinical Support Representative to provide first-line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls.

You will serve as a liaison between end users and IMT, document issues, escalate as appropriate, maintain a basic knowledge of IMT systems, and provide end-user training as assigned.