IT Help Desk Student Assistant (PC Support)

Thisiscny; City of Syracuse (NY); On-site; USD 17,000 - 22,000; Part time

Job summary

Thisiscny in Syracuse, NY is seeking an IMT Customer Support - Student Assistant. The position provides PC support, help desk responsiveness, and hands-on IT tasks, including installing new hardware and software updates for staff.

The role is for a matriculated undergraduate or graduate student working Monday through Friday, 8:00am–4:30pm, up to 29 hours per week, with PerDiem terms and support from the IMT-Customer Support team in the State of New York.

Qualifications

• Must be matriculated in an undergraduate or graduate college student.
• Must have basic computer knowledge.

Responsibilities

• Resolve PC Support and Help Desk calls.
• Troubleshoot PC related problems.
• Install new computers/printers.
• Assist employees with computer related issues.
• Work on projects including department moves and hardware/software upgrades.

Skills

Basic computer knowledge

Education

Undergraduate or Graduate student

Job description

Thisiscny in Syracuse, NY is seeking an IMT Customer Support - Student Assistant. The position provides PC support, help desk responsiveness, and hands-on IT tasks, including installing new hardware and software updates for staff.

The role is for a matriculated undergraduate or graduate student working Monday through Friday, 8:00am–4:30pm, up to 29 hours per week, with PerDiem terms and support from the IMT-Customer Support team in the State of New York.