Improvement Leader-Senior

Riley Children's Health; Indianapolis (IN); On-site; USD 80,000 - 110,000; Full time

Job summary

Riley Children's Health is seeking an Operational Excellence Improvement Leader-Senior to drive process improvement initiatives across the hospital. This role focuses on collaboration with leaders to enhance operational efficiency using LEAN principles. The ideal candidate will have a Bachelor's degree, significant experience in complex organizations, and a strong background in project management.

Benefits

Comprehensive benefits package

Tuition reimbursement

Wellness programs

Matching 401K

PTO

Qualifications

• 5-7 years of relevant experience.
• Experience with complex matrix organizations.
• Proficiency in techniques such as VSM/VSA, DMAIC, and HRO preferred.

Responsibilities

• Lead impactful process improvement projects.
• Collaborate with clinical and operational leaders.
• Develop problem-solving capabilities and mentor team members.

Skills

LEAN experience

Project management

Problem-solving tools

System thinking

Education

Bachelor's Degree or equivalent experience

Tools

MS Office

Job description

Overview

Indiana University Health (IU Health) is more than just a healthcare system; we are a community of dedicated professionals committed to providing exceptional care. As one of Indiana's largest employers, we value passionate individuals inspired by meaningful work. We are transforming healthcare through quality, innovation, and education, aiming to make Indiana one of the nation's healthiest states.

Build your career with IU Health! We have an exciting opportunity for an Operational Excellence Improvement Leader-Senior to join the Riley team. The hours are Monday – Friday, 8:00 am - 4:30 pm.

Your personal and professional growth is a top priority at IU Health. You will have access to diverse opportunities for learning and development, including training, leadership development, promotion opportunities, and cross-training. We offer a comprehensive benefits package, including Medical, Dental, Vision, a matching 401K, PTO, tuition reimbursement, wellness programs, and more.

This position involves working on impactful process improvement projects to support Riley Hospital in achieving its operational and strategic goals. You will partner closely with clinical and operational leaders to develop their problem-solving capabilities. Projects are complex, hospital-wide, involving internal & external stakeholders and community partners.

You will collaborate with leaders and team members at all levels to share accountability for achieving quantifiable results aligned with organizational goals. The role includes deploying strategic programs, facilitating breakthrough results for complex process improvement initiatives, developing lean management system capabilities based on Toyota Production and High Reliability Organization principles, and mentoring less experienced team members.

Minimum Qualifications

• Bachelor's Degree or equivalent experience
• 5-7 years of relevant experience
• 5-7 years of LEAN experience with complex matrix organizations, leading through influence
• 2-3 years of experience with complex matrix organizations
• Project management experience
• Proficiency in techniques such as VSM/VSA, DMAIC, Scientific thinking, Operating systems, TWI, 3P, problem-solving tools, system thinking, Just Culture, HRO, SIPOC, and FMEA (preferred)
• Basic proficiency in MS Office

We are an equal opportunity employer and value diversity and inclusion. IU Health does not discriminate based on race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity, marital status, or other protected characteristics. We provide reasonable accommodations for individuals with disabilities during the application and interview process. Please contact us to request accommodation.