Director Improvement Science

Premier, Inc; Charlotte (NC); Remote; USD 99,000 - 185,000; Full time

Job summary

An established industry player is seeking a Director of Improvement Science to lead innovative quality improvement initiatives in healthcare. This role involves collaborating with senior leadership, managing research projects, and driving process improvements across various teams. The ideal candidate will have extensive experience in project management and quality improvement, alongside a strong educational background. Join a dynamic team committed to transforming healthcare and making a significant impact on patient outcomes.

Benefits

Health, dental, vision, life and disability insurance

401k retirement program

Paid time off

Tuition reimbursement

Professional development opportunities

Access to on-site and online exercise classes

Qualifications

• 7+ years of experience in project management and quality improvement.
• Bachelors required, Master's preferred, ideally with RN.

Responsibilities

• Lead and manage quality improvement projects and research initiatives.
• Engage with senior leadership and facilitate collaboration across teams.

Skills

Project Management

Quality Improvement

Strong presentation skills

Education

Bachelor's Degree

Master's Degree

Job description

Director Improvement Science

What you will be doing:

This position collaborates internally with Applied Research staff, Product Directors, and externally, works closely with the client's project management team, Subject Matter Experts and Steering Committees, hospital-based quality and improvement teams, clinician specialists and hospital Senior Leaders (VP, COO, and CEO) to identify and drive process improvements and member engagement. The position must possess the credibility to engage with senior leadership and drive and direct change within the enterprise unit and various lines of business.

In addition, this position may assume a leadership role on various strategic initiatives as directed by the Principal, Improvement Science, or other key leaders where the position may be matrixed for support.

The purpose of this job is to support and often lead the execution of Research Initiatives that are Quality Improvement focused. The Director role will provide planning and oversight of improvement focused projects and be responsible for delivering the strategic components of the program, including multiple, client-sponsored research initiatives. These components include (but are not limited to):

• Application of Improvement Science methods/Project Leadership for assigned research initiatives

• Work with members of Research Operations, Business Operations, Analytics, Innovation and Solutions, Strategic Account Directors, Recruitment, and research sponsor to develop initial project design.

• Lead collaboration between Premier Inc., representatives of Premier Inc., Premier Inc. members and research sponsors to execute on evidence-based improvement projects including learning labs, qualitative research, and analysis, focus group delivery, member coaching, identifying and leading Subject Matter Experts (SME) and reporting.

• Manage collaboration between internal Premier resources and project faculty to develop prospective research protocols and quality improvement change packages as applicable to the project.

• Lead the Premier project team and research sponsor to identify and contract appropriate sites for prospective research.

• Lead the management, implementation, and progress of quality improvement work in all phases throughout the life of the project

• Engage and manage 3rd parties (e.g., professional societies, not-for-profit organizations, etc.) in the improvement design as appropriate and in an advisory panel capacity as needed

• Coordinate with research scientists and faculty to facilitate and execute publication plans and presentations appropriate to the research and improvement findings.

Key Responsibilities

Program Leadership - 50%

• Develop a program design with timeline, key milestones, and financial metrics to ensure the successful delivery of the program

• Lead regular project management calls/meetings with client and team to ensure on time/on budget delivery

• Identify and align team resources required for each program component

• Be viewed as a leader by all stakeholders involved in the program - maintain executive presence

• Work as a facilitator, leading face-to-face meetings with client - including the intervention design session(s) and learning sessions which may include Client staff, KOLs, Premier staff, and Hospital staff.

• Effectively support the SME and hospital recruitment process - includes steps from identifying SMEs and profile of hospital for research collaborative areas of focus through contracting same

• Demonstrate accountability for the successful delivery of the program including financial and milestone metrics and legal compliance

• Build tools, methods, and approaches to leverage the delivery of future research collaborative engagements

• Work closely with the Improvement Science team members to build training and educational tools to accelerate the adult learning process

• Direct communication at all levels of internal and client organizations, including executive staff and the C-suite

• Provide improvement theory, evidence-based coaching to participating project teams

• Utilize Premier products and applications as required by project design

Practice Management - 30%

• Lead regularly scheduled internal team meetings and conference calls

• Actively communicate project deliverables with other team members via appropriate mechanism such as Microsoft Teams

• Monitor and manage scope of work to ensure profitable engagements

• Minimize exposure to financial, compliance, and ethics risk for research collaborative engagements and pursuits

• Manage and develop peer and subordinate staff as needed

Account Management - 20%

• Lead all functions related to managing the account as it relates to the contracted project.

• Work with business development personnel to identify other opportunities within account

Required Qualifications

Work Experience:

Years of Applicable Experience - 7 or more years

Education:

Bachelors (Required)

Preferred Qualifications

Skills:

• Project Management

• Quality Improvement

• Strong presentation skills

Experience:

• IRB familiarity

• Healthcare consulting

• Clinical project management

• Multi-site QI and research programs

Education:

• Master's Degree; RN

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions: RemoteTravel Requirements: Travel 1-20% within the USPhysical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $99,000 - $185,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

*Health, dental, vision, life and disability insurance

*401k retirement program

*Paid time off

*Participation in Premier's employee incentive plans

*Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply [e-mail] contact Premier Recruiting at 704.816.5200.

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