Imports Associate

MSI; Orange (CA); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Referral bonuses

Annual pay increases

Paid Time Off

Medical, Dental, Vision Insurance

401(k) with company match

Tuition Reimbursement

Job summary

MSI, headquartered in Orange, California, seeks an Associate to support container dispatch by tracking inbound shipments and coordinating delivery to MSI distribution centers. You will contact shipping lines, trucking companies, U.S. customs, and receiving warehouses to resolve issues.

The role requires 3–5 years in international logistics of ocean imports, strong data analysis, and proficiency with MS Excel. Monday–Friday 9–6, plus occasional Saturday work, with competitive pay and benefits.

Qualifications

• Minimum 3–5 years of experience in International Logistics of Ocean Import shipments.
• Ability to communicate with shipping lines, US Customs, ports, trucking companies and freight forwarders.
• Able to analyze data related to costs and offer better options.
• Knowledge of carrier contracts and surcharges (e.g., bunker, low sulfur).
• Clear communication with positive language; attention and accuracy under pressure.

Responsibilities

• Rate requests and update all shipping files.
• Troubleshoot freight/OBL related issues.
• Approve and process AP freight invoices.
• Maintain AP statements with shipping lines and freight forwarders.
• Assist with booking problems and changes of destination.
• Assist Senior Associates and Management with other duties.

Skills

Communication

Data analysis

Multi-tasking

Under pressure

Bilingual preferred

Tools

MS Outlook

MS Word

Excel

Job description

Summary:

This position is responsible to support the dispatching of containers by tracking the incoming container and delivering to MSI distribution Centers. The associate will need to contact the shipping line, trucking company, U.S customs, and the receiving warehouse as needed for any issues and troubleshooting.

Work Hours:

Monday to Friday from 09:00 AM to 06:00 PM, 2 Saturday(s) a month from 08:00 AM to 12:00 PM

Seniority Level:

Associate

Employment Type:

Full-time

Compensation:

This hourly, non-exempt position pays from $22 to $25 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $57,800 and $65,600 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Rate requests and update all shipping files
• Troubleshooting of all freight /OBL related issue
• Approve and process AP freight invoices
• Maintain AP statements with shipping lines and freight forwarders
• Assist with booking problems and change of destination
• Assist Senior Associates and Managements with other assigned duties

Additionally the candidate must meet the following Education and/or Experience requirements:

• Minimum 3-5 years of experience in International Logistics of Ocean Import shipment related
• Ability to communicate with shipping lines, US Customs, Port's Terminals, Trucking Companies and Freight Forwarders
• Able to analyze data related to costs and offer better options
• Knowledge or exposure of dealing with carrier contracts, as well as handling all surcharges such as bunker, low sulfur, and more
• Clear communication with the ability to use positive language
• Attentiveness and able to work under pressure
• Proven ability to handle multiple tasks at once
• Goal oriented focus
• Good mathematical skills; ability to do calculations quickly
• Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.
• Proficient in MS Outlook, Word and advance in Excel (preferred)
• Bilingual preferred

This Role Has The Following Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits:

MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI:

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the‑art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.