Import Operations Leader — Compliance & Team Growth

Imperative Logistics; Laredo (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k

HSA

Paid time off

Life insurance

Disability insurance

Job summary

Imperative Logistics is seeking an Import Supervisor to lead our U.S. Import team, ensuring compliant, efficient, and high-quality customs clearance operations while delivering exceptional customer service.

The role oversees daily import activities, develops team members, and drives operational performance in alignment with U.S. Customs regulations, company policies, and customer requirements.

Qualifications

• Associate or bachelor’s degree preferred.
• High school diploma or GED.
• Minimum three (3) years of import, customs brokerage, or international logistics experience.
• Minimum two (2) years of supervisory or team leadership experience.

Responsibilities

• Lead and develop a high-performing U.S. import transaction team.
• Ensure compliance with U.S. Customs regulations, PGA requirements, and company policies.
• Monitor KPIs and drive continuous process improvements.
• Manage documentation, billing, and vendor/customer interfaces.
• Coordinate with ports and customers to resolve import issues as needed.

Skills

Leadership & coaching

Analytical skills

Bilingual English/Spanish

Regulatory knowledge

MS Office

Education

Bachelor’s degree preferred

High school diploma or GED

Tools

MS Office

Import systems

Job description

Imperative Logistics is seeking an Import Supervisor to lead our U.S. Import team, ensuring compliant, efficient, and high-quality customs clearance operations while delivering exceptional customer service.

The role oversees daily import activities, develops team members, and drives operational performance in alignment with U.S. Customs regulations, company policies, and customer requirements.