Import Export Transportation Specialist

Northwest Hardwoods; Frisco (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Northwest Hardwoods is seeking an Import Export Transportation Specialist to manage both import and export operations. This hybrid role involves coordinating shipments, resolving customs issues, and maintaining shipment details. Candidates should have a High School Diploma and 5-10 years of relevant experience, with strong organizational and communication skills. Join a leader in the hardwood lumber industry and contribute to streamlined processes in a supportive office environment.

Qualifications

• 5-10 years of import/export experience required.
• Ability to work in a fast-paced environment.
• Excellent organizational and problem-solving skills.

Responsibilities

• Work with Buyers and Vendors to arrange shipment details for imports.
• Review new export orders and request bookings with carriers.
• Coordinate with customs broker to resolve clearance issues.

Skills

Attention to detail

Communication

Excel

Organizational skills

Problem-solving

Education

High School Diploma

Job description

NWH Overview

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 40 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.

Position Summary

The Import Export Transportation Specialist is a hybrid position that will work in both the import and export departments based on the workload.

Key Responsibilities and Duties

Import

• Work with Buyers and Vendors to arrange shipment details for import purchases
• Process import documents to submit ISF requests
• Work with Customs Broker and CBP to resolve any clearance or inspection issues
• Coordinate with drayage carriers to deliver containers to company owned or 3PL warehouses
• Resolve receiving issues
• Update information in ERP system
• Other duties as assigned

Export

• Review new export orders in ERP system
• Request bookings with ocean carriers and freight forwarders based on customer ETA requirements and export routing guide
• Arrange for container loading and delivering to ramp or port with drayage carrier in TMS
• Track vessel and ETD/ETA and document cut dates for changes
• Maintain shipment details in Excel spreadsheet
• Resolve issues with carriers, mills, customer service and export documentation team
• Other duties as assigned

Qualifications

• High Diploma and 5-10 years of import/export experience
• High attention to detail
• Ability to work in a fast-paced environment and prioritize multiple issues
• Good communication skills
• Good Excel skills
• Excellent organizational skills and problem-solving skills

Physical Requirements

Work Environment

• The primary work environment is an office setting with controlled temperatures and minimal exposure to hazardous conditions. Some tasks may be performed remotely, requiring a suitable home office setup

General Physical Activity

• The role primarily involves sitting for extended periods while working on a computer or handling paperwork. Regular breaks are encouraged to maintain comfort and health. Occasionally required to move about the office to interact with different departments or retrieve documents.

Manual Dexterity:

• Frequent use of hands and fingers for typing on a keyboard, writing, and handling documents.
• Ability to handle and organize physical documents, including filing and retrieving paperwork from storage.

Visual and Auditory Demands

• Good close-up vision is necessary for reading and reviewing documents, working on a computer, and proofreading paperwork.
• Adequate hearing is required for effective communication with colleagues, clients, and external partners, whether in person, over the phone, or via virtual meetings.

Occasional Physical Activity

• Occasionally required to lift and carry items such as file boxes, documents, or office supplies, typically weighing up to 10-20 pounds.
• Some roles may require occasional travel to warehouses, ports, or meetings with regulatory bodies, necessitating the ability to drive or use other modes of transportation.

NWH, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.