Import/Export Specialist

Beacon Hill Staffing Group, LLC; Stallings (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking an Import/Export Specialist (Manufacturing) to manage domestic and international shipments, enter orders accurately, and coordinate freight via ground and air services. You'll work with customers, distributors and internal teams to ensure timely and compliant delivery.

Responsibilities include processing orders, preparing shipping documents, communicating requirements to carriers, and resolving issues promptly.

Qualifications

• Minimum of 2+ years in import/export operations or logistics.
• Knowledge of U.S. and international import/export regulations.
• Strong verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to customers, distributors, and internal teams.
• Receive and process unit and parts orders from customers, sales, distributors, and subsidiaries.
• Coordinate domestic and international shipments via ground and air freight.
• Prepare and process shipping documentation in accordance with regulations.
• Identify and resolve shipment issues or discrepancies in a timely manner.

Skills

Import/Export Operations

Customer Service

Attention to Detail

Verbal and written communication

Tools

Salesforce

Dynamics 365

Microsoft Office

Adobe

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Import/Export Specialist (Manufacturing) Responsibilities:

• Provide exceptional customer service to customers, distributors, and internal teams
• Receive and process unit and parts orders from customers, sales, distributors, and subsidiaries
• Accurately enter and validate orders within the company system
• Coordinate domestic and international shipments via ground and air freight
• Obtain shipment specifications and communicate requirements to freight carriers and forwarders
• Manage import and export bookings, including routing and scheduling
• Initiate and coordinate pickups and deliveries with authorized agents and freight forwarders
• Prepare and process shipping documentation, including commercial and customs/regulatory documents in accordance with country-specific impot/export regulations
• Ensure compliance with letters of credit and other purchase order requirements
• Identify and resolve shipment issues or discrepancies in a timely manner
• Communicate effectively with customers, foreign agents, and internal teams through high-volume email and phone interactions
• Provide delivery updates to the Sales team and other stakeholders
• Maintain compliance with internal policies, government regulations, and customer requirements
• Perform additional administrative duties as assigned

Qualifications:

• Minimum of 2+ years of experience in import and/or export operations
• Knowledge of U.S. an international import/export laws and regulations
• Strong customer service skills with the ability to manage multiple priorities effectively
• Excellent verbal and written communication skills
• Ability to exercise sound judgment and make independent decisions
• Strong attention to detail and follow-through
• Proficiency in Microsoft Office (Word, Excel) and Adobe
• Experience with Salesforce and/or Dynamics 365 is a plus

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)