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ITF Group is a dynamic logistics company supporting fast-growing subsidiaries like ForwardNow, which focuses on expanding freight forwarding operations globally. We are currently seeking a versatile and experiencedImport/Export Logistics Specialistto join our ForwardNow team. This role plays a vital part in managing the full import and export lifecycle for air, ocean, and ground shipments, ensuring efficient and compliant movement of goods across international borders.
Position Overview
As anImport/Export Logistics Specialist, you will oversee and coordinate international shipments viaocean, air, and truck, handling all aspects from origin to final delivery. The ideal candidate will have a strong understanding ofglobal logistics, customs regulations, and documentation requirements across different modes of transport. This role requires excellent coordination, attention to detail, and customer service skills.
Key Responsibilities
- End-to-End Shipment Coordination:Manage international import and export shipments acrossocean, air, and trucktransportation, ensuring timely and cost-efficient movement of cargo.
- Documentation Handling:Prepare, review, and process all required shipping documents such as commercial invoices, bills of lading/air waybills, packing lists, and customs paperwork.
- Customs & Compliance:Ensure compliance withU.S. and international trade regulations, partnering with customs brokers and ensuring proper customs clearance for both imports and exports.
- Carrier & Vendor Management:Coordinate with shipping lines, airlines, freight forwarders, customs brokers, and trucking companies for smooth and timely operations.
- Client Communication:Act as the primary contact for clients, providing shipment updates, resolving issues, and answering questions related to import/export processes.
- Cost Monitoring & Negotiation:Track freight costs, negotiate with carriers and vendors, and identify opportunities forcost optimization.
- Problem Solving:Identify potential delays or issues in transit or clearance and work quickly to resolve them with minimal disruption.
- System Updates & Reporting:Accurately enter shipment data into logistics systems and generate regular status and performance reports.
- Cross-Functional Collaboration:Partner with internal teams such as sales, operations, and finance to streamline logistics workflows and support customer satisfaction.
Qualifications & Requirements
- Education:Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
- Experience:Minimum2 years of experiencein import/export logistics, freight forwarding, or supply chain operations.
- Transportation Knowledge:Familiarity with all modes of international shipping—air, ocean, and trucking—and related documentation and Incoterms.
- Compliance Expertise:Strong understanding ofcustoms regulationsand trade compliance (U.S. and international).
- Technical Skills:Proficiency in logistics management software, Microsoft Office Suite (Excel, Word, Outlook), and shipment tracking systems.
- Communication:Clear verbal and written communication skills for coordination with clients, vendors, and internal teams.
- Problem Solving:Ability to troubleshoot logistics issues and adapt to changing circumstances effectively.
- Detail-Oriented:High level of accuracy in document preparation and data entry.
- Time Management:Strong ability to manage multiple shipments and priorities in a fast-paced environment.
Preferred Qualifications
- Experience with afreight forwarding or 3PL environment
- Familiarity withU.S. Customs proceduresand ACE (Automated Commercial Environment)
- Professional certifications such asCertified Customs Specialist (CCS)orInternational Import/Export Specialist
- 401(k) with company match
- Medical, dental, and vision insurance
- Life insurance
- Paid time off (PTO)
- Friendly, growth-focused work environment
Schedule:
- Monday to Friday
- 8-hour shift
Location Requirement:
- On-site role based in Hazelwood, MO 63042(must be able to commute)
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Management and ManufacturingIndustries
Transportation, Logistics, Supply Chain and Storage
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