Import / Export Coordinator

Germer International; Bethlehem (Northampton County); On-site; USD 60,000 - 90,000; Full time

Job summary

Germer International in Bethlehem, PA seeks an experienced Import/Export Specialist to manage compliant international shipments from origin to destination. You will coordinate with customers, freight forwarders and internal teams to resolve issues, prepare documents, and ensure on-time delivery while adhering to US and international regulations.

The role requires solid knowledge of LC, export controls, and labeling, plus strong attention to detail and communication skills to navigate complex

Qualifications

• IMDG and IATA certification required.
• Minimum 5 years of import/export/logistics experience.
• Knowledge of international laws, labeling and documentation, screening software.
• Experience with LC and export regulations.
• Experience with freight forwarders and 3PL.
• Strong attention to detail and communication skills.
• Ability to read regulations and coordinate across departments.

Responsibilities

• Ensure compliant import and export activities under US and international laws.
• Coordinate with customers, freight forwarders and internal teams to resolve export issues.
• Prepare export documents such as bills of lading, packing lists and invoices.
• Submit documents to carriers; maintain files and data for audits.
• Track outbound orders, manage LC issues and interface with planning and logistics.

Skills

Critical Thinking

Customer service

Communication skills

Attention to detail

Problem solving

Education

IMDG and IATA certification

Tools

Screening software

Business Objects

3PL systems

Job description

Essential Duties and Responsibilities

• Ensures compliant import and export activities including adhering to applicable U.S. and non-U.S. laws and regulations pertaining to international trade as well as ensuring compliance with corporate policies
• Works with customer, freight forwarders and other stakeholders to resolve issues that prevent exports
• Resolves LC and other roadblocks by partnering with Sales and other departments to
• ensure OTIF %
• Contacts the trucking companies to arrange pick-up cargos from warehouse to
• the port or airport
• Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA
• Prepares shipments including labeling, inspection and securing
• Submits documents to the carrier and freight forwarder; maintain files and data
• Researches and resolves logistical issues for outbound orders and returns
• Interface with all functional groups including Planning, Customer Relations, Transportation
• Inbound receipt of CMO products to US 3PL
• Manages CMO/export orders to meet requested date
• Communicates customer delays to Management
• Daily track and trace of CMO and ROW orders

Key Competencies (knowledge, skills and abilities every person must possess to be successful)

• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of
• alternative solutions, conclusions or approaches to problems
• Excellent customer service skills and professional demeanor at all times to interface
• effectively with all internal and external customers
• Excellent verbal and written communication skills
• Creative and able to present various solutions
• Energetic, enthusiastic and motivational disposition
• Maintain confidentiality

Education/Experience

• IMDG and IATA certification
• Minimum of 5 years of experience
• Understanding international laws including labeling and documentation, sanctioned
• screening software
• Strong attention to detail and good communication skills
• Ability to conform with audit import entry filings; resolve discrepancies, request
• appropriate corrections, reconcile or protest as appropriate
• Export process knowledge
• Freight forwarder experience
• Ocean carrier knowledge Export reg knowledge
• Knowledge of LCs and other country specific issues
• Knowledge of transit time, domestic and foreign transportation laws, DOT, IATA,
• Customs, and intermodal requirements
• Ability to read and interpret government regulations, interact with other departments
• and communicate at a higher level is critical
• Knowledge of DG Goods Shipment ,DOT, IATA, intermodal shipping regulations,
• document retention
• Knowledge of customer and country requirements pertaining to labeling, Local and
• International inspection and documentation
• Knowledge of shipping and returns processes
• Ability to collaborate and problem solve
• State licensing general understanding
• Knowledge of domestic transportation and warehousing / inventory, experience with
• Supply Chain related inventory management systems and planning functions
• Knowledge of Business Objects module and interaction with 3PL, strong communication
• and organizational skills
• Knowledge of operations and freight spend, contract language
• Knowledge of operations and freight spend, repacking and relabeling