Import Export Coordinator

Piramal Pharma Limited; Bethlehem (Northampton County); On-site; USD 55,000 - 85,000; Full time

Job summary

Piramal Pharma Limited is seeking an Import Export Coordinator in the United States to manage end-to-end import and export activities, ensuring compliance with US and international trade regulations. You will coordinate with customers, freight forwarders, and internal teams to resolve issues and achieve OTIF goals.

Responsibilities include preparing export documents, tracking shipments, and maintaining accurate records while interfacing with planning, transportation, and customer relations teams.

Qualifications

• IMDG and IATA certification and knowledge of international trade laws.
• Minimum of 5 years of import/export experience.
• Experience with LC, customs, and freight forwarders.
• Ability to read regulations and coordinate with multiple departments.

Responsibilities

• Process and coordinate import/export shipments with freight forwarders.
• Prepare export documents (bills of lading, packaging lists, invoices).
• Ensure compliance with US and international trade laws.
• Track shipments and resolve export issues with Sales and logistics.
• Communicate delays to PCC management and maintain records.

Skills

Critical Thinking

Customer service

Communication

Problem solving

Attention to detail

Education

IMDG and IATA certification

Tools

Screening software

Business Objects

Job description

Job TitleImport Export CoordinatorJob DescriptionThe purpose of this role is to process and coordinate tasks related to import and export of shipments to and from a various countries. The role will handle the transactions between PCC and the freight forward and import clearing house.**Essential Duties and Responsibilities*** Ensures compliant import and export activities including adhering to applicable U.S. and non-U.S. laws and regulations pertaining to international trade as well as ensuring compliance with PCCs corporate policies* Works with customer, freight forwarders and other stakeholders to resolve issues that prevent exports* Resolves LC and other roadblocks by partnering with Sales and other departments to ensure OTIF %* Contacts the trucking companies to arrange pick-up cargos from PCC's warehouse to the port or airport* Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA* Prepares shipments including labeling, inspection and securing* Submits documents to the carrier and freight forwarder; maintain files and data* Researches and resolves logistical issues for outbound orders and returns* Interface with all PCC functional groups including Planning, Customer Relations, Transportation* Inbound receipt of CMO products to US 3PL* Manages CMO/export orders to meet requested date* Communicates customer delays to PCC Management* Daily track and trace of CMO and ROW orders**Key Competencies** (knowledge, skills and abilities every person must possess to be successful)* Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems* Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers* Excellent verbal and written communication skills* Creative and able to present various solutions* Energetic, enthusiastic and motivational disposition* Maintain confidentiality**Education/Experience*** IMDG and IATA certification* Minimum of 5 years of experience* Understanding international laws including labeling and documentation, sanctioned screening software* Strong attention to detail and good communication skills* Ability to conform with audit import entry filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate* Export process knowledge* Freight forwarder experience* Ocean carrier knowledge Export reg knowledge* Knowledge of LCs and other country specific issues* Knowledge of transit time, domestic and foreign transportation laws, DOT, IATA, Customs, and intermodal requirements* Ability to read and interpret government regulations, interact with other departments and communicate at a higher level is critical* Knowledge of DG Goods Shipment ,DOT, IATA, intermodal shipping regulations, document retention* Knowledge of customer and country requirements pertaining to labeling, Local and International inspection and documentation* Knowledge of shipping and returns processes* Ability to collaborate and problem solve* State licensing general understanding* Knowledge of domestic transportation and warehousing / inventory, experience with Supply Chain related inventory management systems and planning functions* Knowledge of Business Objects module and interaction with 3PL, strong communication and organizational skills* Knowledge of operations and freight spend, contract language* Knowledge of operations and freight spend, repacking and relabeling **Physical Demands:*****Physical Effort (Occurrence frequency for each activity)*****Activity****N/A****Occasionally****Frequently****Continuously**Sitting/Standing/Walking: Continuously Balancing/ Kneeling: n/a Crouching/Stooping: n/a Crawling/Climbing n/aReaching/Working Overhead: occasionallyKeyboard Use/Repetitive Hand Motion: continuouslyPushing/Pulling (up to 50 pounds): n/aLifting/Carrying (up to 50 pounds): n/a**Reporting to this position: N/A****General Oversight and Direction:**Receives moderate to limited supervision working from objectives set by Manager. Employee organizes and carries out most assignments in accordance with standard practices, instructions or previous training. Employee handles some situations independently.**Equal Employment Opportunity**Piramal Critical Care is committed to Equal Employment Opportunity. It is the policy of the Company to encourage and support equal employment opportunity for all associates and applicants without regard to age, sex, race, color, ancestry, religious creed, national origin, pregnancy, physical or mental disability, medical condition, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam Era Veteran Status.**Americans with Disabilities Act**Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.**Employee Job Responsibilities***You are expected to follow all policies, procedures and guidelines, conducting yourself in ways that protect the interests and safety of all employees and the company.*The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job. This document should not be considered a fully detailed description of all the work requirements of the position. Piramal Critical Care may change the specific job duties with or without prior notice based on the needs of the organization.